EBay is now issuing refunds to buyers even though items have not being returned.
I feel so let down.
I have a buyer who was nt happy with her item and asked if she could return it, no problem we said, still waiting for item to be return? Just receive a notice from EBay saying they have ruled in the buyers favour.
EBay has now given my buyer a full refund and gets to keep the item.
Why are buyers allowed to keep items and not have to return?
Why are sellers penalized?
Why is it all for the buyers?
This is going to open the flood gates to buyers to open disputes without having to be accountable for returning items. Especially if its as easy as saying they don't want the item?
As a seller we consistently have to send items with tracking as proof as delivery.
I have just tried to send an appeal and surprise it wont send, just another glitch.
Sorry feeling very let down.
