Click&send problems?

[***super_nova***]

I have just tried to process C&S parcel that I would really like to post tomorrow, but it prints out miniature blank label, and the transaction record is tiny.  I tried both my C&S accounts :(.   Anybody else is having problems?

[arnl7178]

Yes, I had this trouble twice yesterday. Eventually, it went back to normal.

[**meep**]

Just processed one with no problems.

[curraone]

had that problem before and click and send support told me it had something to do with Firefox.

so I signed in through internet explorer and it worked.

did it again today, same answer.

so use a different browser if you are using Firefox.

[yodablu]

I just processed 8 parcels without any problems.

[***super_nova***]

had that problem before and click and send support told me it had something to do with Firefox.

Fantastic, IE worked.  :))))

Now I have 6 numbers for the one parcel  😐

[curraone]

if you have paid you just email for a refund for the numbers you did not use

email clickandsend@auspost.com.au

it takes about 7 days if you paid by credit card.

you need to quote the reference numbers and the invoice numbers.

[curraone]

I just processed 8 parcels without any problems.

this is only helpful if you are using Firefox - in which case we would want to know why yours worked and ours didn't.:-D

[phorum_junkie*]

I find Chrome the most c&s friendly browser.

[***super_nova***]

if you have paid you just email for a refund for the numbers you did not use

thanks, but no I did not pay; I am going to pay at the PO.  But C&S are going to be somewhat clogged up if every item gets entered few times    😮