I like many Sellers have had problems over the last week or so with labels printing out with 22KG on them.
I lodge most of my items with Australia Post and some would scan through, other would not!!!
Today I posted another 2 items... 1 x scanned through OK.
The other said the BAR CODE was INVALID..
I posted this item anyway thinking it was just the glitch with the system ans as the buyer had specifcally asked if I could post today if I could as I live in Sydney and she is in the ACT.
I then received an email from Ebay this afternoon
" As of writing, our Technical Team are investigating 24 hours a day 7 times a week in order to fix this problem with the labels.
For the meantime, we suggest that you don't use the 'Print postage label' and post the item directly with Auspost.
We do apologize for the inconvenience, Helen. Once I receive an update from the Team, I'll let you know right away.
Please don't forget to cancel the labels as well so that you will get a credit after 25 days.
I trust that this information is helpful."
Unfortunately all my items were posted using these labels some are OK and did scan through others did not.. and 1 said INVALID BAR CODE
I have suggested to EBAY they send a mesaage to all sellers advising them of this and their suggestion that we NOT USE THESE LABELS.
Just wanted to let everyone know... and I suggest all Sellers who have had this problem contact Ebay and advise them to cover your selves and give Item number and Tracking number on items already sent......if anything results re Aust Post rejecting the item or making the buyer pay when received..or receiing bad feedback!!!! which is as we all know the last thing that we all need!
Hppe this is helpful ...as this problem has now been happening for about a week and still not fixed!
