Fabulous Buyer for a Pleasant Change

[clarry100]

A couple of weeks back we sold an item.

It arrived in the post with some damage. Flattened possibly by having something heavy squashing it down in transit.

Rather than attempt a simple repair using a curling wand, the buyer asked to send it back for a refund.

We agreed and she returned the item to us.

Clearly it was far worse for wear than it was when it left here.

We gave her a 100% refund, but not including her return postage. She declined that offer.

Today she has left us glowing POS FB, saying "...there is a wonderful person behind this ebay store".

After all the complaints about bad buyers I just wanted to share this with everyone. They are not all bad!

[phorum_junkie*]

99.999% of all my buyers that I have any post delivery communication with are lovely, only ever had one feral and the old timers will perhaps remember what happened to her!

[kobies_costume_jewelry]

Great to hear give's me hope.

I think people are bad cause they are allowed to be.

with no or little repercusion's why wouldn't you be?

But it is good to hear.

The bump gets smaller as the days go by .