Funds on hold: awaiting tracking
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on โ05-11-2024 10:56 AM
Since 1 Nov all our sales automatically go to 'Funds on hold'. It's not until you add tracking that it goes to 'processing', For non tracked postage, add extra 3 days past the maximum estimated delivery date.
"For most orders, adding tracking information can help you receive your funds faster."
eBay taking more steps to shift responsibility on to sellers so don't be surprised to see the next step:
"Funds on hold: awaiting delivery". Taking a leaf out of the Chinese online platforms where sellers don't get paid until the shipping service records 'Delivery' on the tracking number.
Another method of holding sellers money while they receive interest or benefit.
Funds on hold: awaiting tracking
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on โ05-11-2024 11:15 AM
Do you know if it relates to performance or tracking issues?
Funds on hold: awaiting tracking
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on โ05-11-2024 05:04 PM
eBay are banned by law from investing sellers' funds, so that part is incorrect.
I still get my funds regularly. I upload tracking for tracked items when posted, and mark as sent for untracked when sent.
What are your metrics, especially regarding uploading tracking, with a valid event (not Shipping information Received), within your handling time?
Funds on hold: awaiting tracking
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on โ05-11-2024 10:05 PM
south.coffee
"Another method of holding sellers money while they receive interest or benefit"
davewil1964
"eBay are banned by law from investing sellers' funds, so that part is incorrect"
The OP's correct.
eBay updated their policy a few months ago to show:
eBay Commerce Australia Pty Ltd (โECAโ)
ECA may combine your funds with the funds of other ECA customers in pooled accounts and invest the funds. You do not have any ownership interest in these investments and any interest earned from these investments shall be retained by us.
Funds on hold: awaiting tracking
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on โ06-11-2024 05:21 PM
There you go. Never too old to learn.
The OP hasn't been back with any cogent facts to enable the rest of us to possibly help them, though.

