eBay

aidenstore_au · ‎16-07-2024

Hi guys,

After my holiday I turned off ‘time away’ mode, then my whole listings are not shown on my shop page. It shows ‘ there is no inventory in your location’ and on ebay desktop site it shows ‘ all items are sold out’.

I tried to call ebay customer service since last month- almost 50days! However, they are useless!

Even the error still there but ebay still charge my store subscription fee. I try to request a credit but no respond neither —— good job ebay! That is how you treat your client!

Does anyone have this issue before? Please let me know! I am so hopeless!

Thanks!

twyngwyn · ‎18-07-2024

No, their issue was sorted, and I quote:

I'm pleased to report that things have finally been restored, so keeping my fingers crossed that it lasts and they don't disappear again. I did have to reach out to a senior level and can't speak highly enough of the efficiency and care shown in trying to get it sorted for me.