on 22-05-2020 08:21 PM
I deleted an old email address that i had on my pay pal account but didnt realise its still linked to payment of 195 adds i have . I tried to bulk edit the adds on seller hub with current Pay Pal linked email address but canot see where i can do it .
Also tried to add the old email to pay Pal again but cant activate as PP need to send a confirmation link to it
I have 15 sales showing awaiting payment as payments made to old email link
You cant contact Pay Pal by phone only by a useless automated messanger service
I have landed myself in the **bleep** can someone please give me som advise thanks
Solved! Go to Solution.
on 23-05-2020 12:13 AM
Select all of your listings, then select edit. (I actually do 100 at a time as i find if you load in too many, it can cause problems, so you may need to do this in two batches).
They will load into a bulk editor - once they are loaded, tick the check-box at the top left to select all listings in the editor, then click Edit Fields.
In the dropdown menu that comes up, select Payment Information.
At the top, click the dropdown menu next to PayPal and change the default setting of "No Change" to "Change address" - a new field will pop up and you can enter a current email address there.
After entering the new address, click save and close, and then submit.
on 22-05-2020 10:46 PM
Re contacting PayPal...
You can message PayPal. It's a little convoluted to get to the right screen; you need to log in to PayPal, then use the contact link (direct link is https://www.paypal.com/au/smarthelp/contact-us).
Then head to the bottom of the screen, and click onto the Message Us link.
Message us
It's like texting, send us a note!
A message text box will pop up (bottom right of your screen).
on 23-05-2020 12:13 AM
Select all of your listings, then select edit. (I actually do 100 at a time as i find if you load in too many, it can cause problems, so you may need to do this in two batches).
They will load into a bulk editor - once they are loaded, tick the check-box at the top left to select all listings in the editor, then click Edit Fields.
In the dropdown menu that comes up, select Payment Information.
At the top, click the dropdown menu next to PayPal and change the default setting of "No Change" to "Change address" - a new field will pop up and you can enter a current email address there.
After entering the new address, click save and close, and then submit.
on 23-05-2020 07:07 AM
Thank you "Digi" as the Brits would say "Sorted " I dont know how i missed that . You saved my index finger from RSI now to deal with the awaiting payments issue