Help. problem with sold listing

[aceantman]

Hi I sell model train items, for some reason when i did a sell similar, to sell double the items in in a buy in Now item. the price did not update on ebay.? even though i Put in $66 for 10 Items, when I noemally sell 5 for $33.00.

A buyer bought the item for 33.00 . How do I explain to the buyer they need to pay the extra amount.

I Have sent them this email.

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Thanks for your purchase of the Kadee couplers.
Unfortunately there was an error in the listing price.
the price for 10 packets is $66.00, not $33.00.
$33 is for 5 packets. ebay did not update my Start price when item was listed 


your options are to : 1 I will invoice you for the additional money owing by a paypal request.
2 Send you 6 packets of couplers (1 extra packet as an apology your choice, no 5, no 148 no 158 )

3 Refund your purchase price, and mutually cancel the order.

thank you Anthony
my phone is XXXXXXXXXXXXXXXXXXXXXXX

Any help or suggestions would be appreciated

[cherry*135]

I think cancellation of transaction is the only way. If I paid $33 as shown in a listing for 10 items and the seller came back to me & said sorry its $66, I wouldn't want to pay such a large difference in price.

Ultimately it is your mistake, not eBays. If you put $66 in and checked that it was changed to that before you hit submit, it would not come up with $33 that was there from the previous listing.

If by some chance the buyer did agree to pay $66, you would have to send them a new invoice through eBay, so that you aren't avoiding ebaby FVF on the the second $33.

[trainsforyou_com]

Refunded Payment, going to get a neg, buyer admitted he new it was two good to be true. and demanded I send all 10, then going to complain to ebay, and said he would buy all the items I have listed on both account, 

[i-love-my-sheep]

Make sure you block him then. Or better still, let him buy everything because I'm assuming it was a threat not to pay.....then he can have lots of strikes against his name.

[cq_tech]

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@trainsforyou_com wrote:

Refunded Payment, going to get a neg, buyer admitted he new it was two good to be true. and demanded I send all 10, then going to complain to ebay, and said he would buy all the items I have listed on both account, 

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I assume your buyer put the above in writing in an eBay message which wasn't a very clever thing to do from his point of view, as you can use it as evidence to argue your case for removal of the negative feedback he is presumably going to leave. Also, his implied threat to buy all your stock and then not pay won't go down particularly well with eBay either. Some people are really quite stupid.