How can I do live chat with Ebay support staff?

danmem
Community Member
 
Message 1 of 4
Latest reply
3 REPLIES 3

How can I do live chat with Ebay support staff?

go-tazz
Community Member

To get to live help click on customer support,(top right of any

eBay page).

Customer Support > Contact eBay > hover over Buying and

select How to pay for items,(if it's a buying question).

Selling = Revise or edit a listing.

My account = Set up a selling account.

That will bring up:

Call us,Call me:

Chat with us.

Send us an Email.

You want to click on: Chat with us,which is live help.

Sometimes it gives you Emma first up,(if this happens hit the

back button and try again).

You should get a pop up box that says eBay Live Help and the

box with your eBay user ID(or email address if not registered).

Then just click on Start Chat and wait for a live help assistant.

Message 2 of 4
Latest reply

How can I do live chat with Ebay support staff?

Unfortunately we are no longer allowed to publish eBay's contact phone number but if you check the following link, you'll find everything you need... http://ocsnext.ebay.com.au/ocs/cusr?query=2795 ๐Ÿ™‚
Message 3 of 4
Latest reply

How can I do live chat with Ebay support staff?

The chat option is not available and will not appear on some support areas for example - increase limits.  It depends what you are seeking asisstance with and selecting as a topic. 

 

The chat or phone me back options also do not appear if there is no-one available to chat or ring you back.

Message 4 of 4
Latest reply