on โ06-09-2014 07:41 PM
on โ06-09-2014 07:57 PM
To get to live help click on customer support,(top right of any
eBay page).
Customer Support > Contact eBay > hover over Buying and
select How to pay for items,(if it's a buying question).
Selling = Revise or edit a listing.
My account = Set up a selling account.
That will bring up:
Call us,Call me:
Chat with us.
Send us an Email.
You want to click on: Chat with us,which is live help.
Sometimes it gives you Emma first up,(if this happens hit the
back button and try again).
You should get a pop up box that says eBay Live Help and the
box with your eBay user ID(or email address if not registered).
Then just click on Start Chat and wait for a live help assistant.
on โ07-09-2014 04:23 AM
on โ07-09-2014 09:57 AM
The chat option is not available and will not appear on some support areas for example - increase limits. It depends what you are seeking asisstance with and selecting as a topic.
The chat or phone me back options also do not appear if there is no-one available to chat or ring you back.