How do I select pick up in my invoice? It only allows me to choose postage

[antoinette2207]

Help!

How do I select pick up in my invoice?  It only allows me to choose postage.

Thanks!

[pennyforum14]

Are you the buyer or the seller?

[antoinette2207]

Hi,

I'm the seller.

[pennyforum14]

If the listing had pick-up as an option, it should be available on the invoice, but if it didn't, you can replace the postage cost with zero (don't hit recalculate), and add a note in the message box at the bottom left to ask the buyer to contact you yo arrange pickup.

[antoinette2207]

Yay!  Thanks Penny!  That worked.

I went back in to some of my other listings and pick up was not offered.  But when I went in to revise the listing, pick up only is offered. But I don't seem to be able to have a couple of options eg postage and pick up. Are you able to assist with this query too, please?

I haven't sold in years and it's changed.

Thanks for your help.

Antoinette

[pennyforum14]

Not really, sorry, I don't do pickup on my listings, but I have had one or two local buyers ask to pickup, that's how I know to reduce the postage to 0.

Good luck with it, someone else may come along who can help you more.

[digital*ghost]

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@antoinette2207 wrote:

Help!

How do I select pick up in my invoice?  It only allows me to choose postage.

Thanks!

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Just for future reference, local pick up is in the dropdown menu for postage services when you send a new invoice after a sale. You can remove all postage options and just switch the first one to pick-up (enter $0 as the cost, presuming you don't charge a handling fee), or add it on to the services already offered by clicking the 'Add another' link:

[digital*ghost]

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@antoinette2207 wrote:

I went back in to some of my other listings and pick up was not offered.  But when I went in to revise the listing, pick up only is offered. But I don't seem to be able to have a couple of options eg postage and pick up. Are you able to assist with this query too, please?

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In the postage section, quote your postage service and prices, then tick the box to allow pick-up (this is the option you need to use if you want to offer both postage and pick up - if you switch the options in the box to allow pick-up only, you can't quote postage rates).

So, in the postage section, select flat or calculated postage rather than 'Local pick-up only', then tick the box that says 'Buyers can pick up the item from you' - if you don't see that option, you may need to click on 'Add or remove options', then tick the box that says 'Show local pick up option' in the window that pops up, and save.

[antoinette2207]

Thanks so much for your help.  Very much appreciated. 

Cheers!

[antoinette2207]

Thanks so much.  I obviously didn't scroll down far enough.  I know for next time now.

Can you help with another query?  I want to go back to my other listings and change it to offer postage and pick up.  But when I go in to revise, I can't seem to do both.  I can elect to post but then there is a pick up only option.  I can't seem to find the do both option.

What am I missing?

Cheers!