How do you get your item that you have paid for
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on โ07-10-2013 01:02 PM
Hi Ebay,
I have bought a item from a seller on ebay and they havent answer any of my messages and now they are not selling any more how do you contact them about the item you have bought. It is alot of money for nothing. I what the item I have pay for.
Thanking you
Sherie
How do you get your item that you have paid for
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on โ07-10-2013 01:13 PM
If the seller is not responding to messages, there is really only a couple of options. Hopefully, you paid via PayPal, Paymate or credit card? If so, I suggest opening a dispute for the transaction. That won't necessarily get the seller to post the item to you, but if they don't (or haven't), you should receive a refund if you follow through the dispute / claim process (if you need any help with that, I'm sure the members here will be able to assist - to contact eBay directly, as it is just other members like yourself in the forums, you need to click on Customer Support, then Contact eBay, then select a topic to reveal the contact options).
How do you get your item that you have paid for

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โ07-10-2013 02:15 PM - edited โ07-10-2013 02:18 PM
You purchased it on 6th September which is good news as you have upto 45 days to open a paypal dispute. Start this ASAP to get your refund. I wouldn't purchase items like this from overseas especially from a seller with 0 feedback.
Also did you really think you would get a bed for $250 with free shipping from Spain? It would have cost thousands to ship it to Australia alone. Seller also wrote in the description the reserve price was $3000 (obviously they do not know how to put in reserve prices).

