on 17-10-2015 12:53 PM
Last week I had an overseas buyer open an item not received claim through paypal (not ebay). The purchase was over 2 months ago. I promptly uploaded a receipt and an international registered post label with their name and address. That was four days ago and it's still at the 'being reviewed by paypal' stage. I would have thought this was sufficient proof of shipment but they haven't closed the case and released my money.
on 17-10-2015 01:36 PM
It can take upto 30 days
on 17-10-2015 01:38 PM
I've heard of one case taking a month for a review, but about a week appears to be the norm.
You can always call PayPal and ask them about it.
on 17-10-2015 02:25 PM
Depending on where you were posting to, sometimes proof of shipment isn't enough, you also have to prove delivery. If it was sent registered, what does the tracking number say?