I Pads and I phones are not showing customers proper combined invoices that I send them.

I'm having issues with customers who buy multiple items.  They cannot see the proper invoice on their I phones or I pads.  They end up getting an invoice with one item on it when I send them an invoice with several items combined.  I contacted ebay but they just said send an invoice through paypal which is too time consuming.  I"ve never had this issue before.  Am I the only one?  I was also a bit annoyed that they wanted to do a step by step on how to send a combine invoice when I've been doing it successfully for years with no issues! 

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I Pads and I phones are not showing customers proper combined invoices that I send them.

Send a combined invoice?

 

Mobile apps are notorious for not allowing buyers to combine postage. Maybe suggest to the buyer they find a computer?

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