on 30-08-2014 11:49 AM
I just received some feedback from a buyer and I am really confused by it! I have no idea what they are talking about!
They bought a child's dress from me and this is what they left as feedback:
"was selling as true religon but were fake was obvious they were dissapointed"
I checked their feedback profile and they left the same response for 2 other sellers.
What should I do about this weird feedback? Should I put a reply? They left positive feedback which is good but I just don't know what they are going on about with their comment 😕
on 30-08-2014 11:19 PM
Thank you everyone! I had a quick look at this buyer's feedback history as they only had a score of 13 and they had left the exact same message for 2 other sellers, both were for True Religion jeans, so I am assuming that it was a simple mistake.
I was about to put a reply on it but thought I would have a quick check here just in case there were any other suggestions. I have decided not to reply to it and I think I will just leave it and hopefully this buyer will get the hang of leaving feedback after a few more transactions 😉
on 31-08-2014 04:52 AM
If she is leaving the same wrong feedback for other sellers too it rather suggests that she needs a bit of prompting to get it right.
I would contact her and ask if it was a simple mistake.