I think I'm paying for unpaid items

[puppoochi]

This is a note next to an item.....

This unpaid item case expired on 02 Feb, 2013. You will not receive a final value fee credit.

What am I doing wrong?

[digital*ghost]

BTW that's the 37th day after the listing ended, not the 37th day after the case was opened.

[foxette-in-sox]

I have 3 unpaid items which I have now paid for?

Huh ?? Is OP the buyer or the seller & are they talking about 2 different situations ?

[thesoulyearns]

I have 3 unpaid items which I have now paid for?

Huh ?? Is OP the buyer or the seller & are they talking about 2 different situations ?

Good point. That should probably be clarified...

I forgot to mention before that if you want a FVF credit, the very latest you can open a case by is the 32nd day after the listing has ended. That's because by the 37th day, any case will automatically expire and you won't receive a credit. So opening it on the 32nd day allows the mandatory 4 days and it can be closed on the 36th before it expires.

You can also use the Unpaid Item Assistant to automatically open and close cases within the right timeframe to receive the credit. Here's all the relevant info:

Here's the eBay page that explains the timing: http://pages.ebay.com.au/help/sell/unpaid-items.html

Setting up automatic Unpaid Item Assistant: http://pages.ebay.com.au/help/sell/unpaid-item-assistant.html

[jameshouseofstyle]

digital, I'm sure you are right, but we have definitelly totally forgotten about some, rang Ebay and was told by the girlie on the phone that Ebay will still pay you up to 60 days, and they did,

otherwise I wouldn't have told the OP to ask them.

[puppoochi]

Auction    
PUPPOOCHI 40 CM ANIMAL PRINT VELVET DOG COLLAR MADE IN ...

Member id coedyhunter ( Feedback Score Of 1 )
100.0%
Tracking number: [Add]
Watch Count: 1
eBay note: This unpaid item case expired on 02 Feb, 2013. You will not receive a final value fee credit.
eBay note: You relisted this item.
    

AU $9.95

AU $3.00

    

27/12/12
    
Invoice sent on 2012-12-27.
    
You have sent the buyer payment information on 2012-12-27 specifying the total payment amount.
    
Not sent
    
Feedback not left
    
Feedback not received
    
Mark as payment received
More actions

Cut and pasted, definitely NOT 60 days

watch out for this buyer. coedyhunter. They has a feedback of 1 and it looks like he/she's a repeat offender

[phorum_junkie*]

You should self report that post, you are not allowed to name and shame members on these boards.

As you obviously failed to close the dispute why did you relist? At any time up until the dispute is closed the buyer can still make payment then you could end up with two buyers.

If you read the earlier posts properly they clearly said that if you do not close the dispute by the 37th day you will not get an automatic fee credit but one member has been successful in phoning ebay and getting the fee refund.