on 18-08-2013 05:29 PM
I inadvertantly marked that the buyer has paid for the item I NOW WISH TO UNMARK THIS PAYMENT as it has not yet been received. I used to be able to do this quiet easily....but not now. Help me. Regards
18-08-2013 05:47 PM - edited 18-08-2013 05:49 PM
You can normally do this from the drop down menu to your right of the myebay selling record.
If you are unable to do this from there, you can try and change the status from selling manager if you have that downloaded.
I think that it sometimes does get "stuck" and won't let you change payment status, and I have found that sending a new invoice can, on occasion, clear and reset the items sale status.