Incorrect DSR's left on positive feedback. Can I get it revised?

[olesilva]

Hi there,

This morning I received a message from a buyer who left postive feedback telling me that they left me the incorrect DSR's for the transaction. They wanted to give me 5 stars in a categories but they accidently gave me low stars instead and they have asked if I could revise their feedback to all 5 stars.

Am I able to send a revision somehow, cause I tried sending a request but since it was positive feedback I have been unable to send a revision to the buyer? Or am I mising something?

Can it be changed or should I just move on?

Thanks!

[olesilva]

Yes the system is flawed. Especially when you haven't done anything wrong on your part. Ebay did email me back. Didn't answer the question I first asked or gave me any additional information. Just a standard robotic response nothing to do with the question I asked. I guess a call is in order at my final attempt to try and resolve this.

[clarry100]

Yes I never email them because the response you get is always a robotic one that bears no resemblance to the question.

So always call or have them call you back.