on 26-06-2013 08:37 PM
We had a listing on eBay Australia, selling Clothes Hangers, with also the word Dress and Suit, to cover buyers who search for Hangers using the Term "Dress Hangers" or "Suit Hangers". And yes our Hanger can be used to hand both a SUIT, as well as a DRESS.
Our listing was removed by eBay stating we are Keyword spamming, where as eBay Australia has over 285 results for Dress Hangers, with 80% majority of listing having Clothes Hangers , and if you search in eBay US on eBay.com , one will get over 2400 listings. And when we highlight this Fact to eBay Australia Trust & Safety team, they say no we are Keyword spamming, because we cannot use "DRESS Hangers" or "SUIT Hangers". Further eBay.com may allow sellers to sell using the term "DRESS Hangers" or "SUIT Hangers", but here in eBay AUSTRALIA we are different and we will NOT ALLOW. Honest this is what was stated by the Trust & safety team.
So as a Buyer or a Seller , we would like to know your Opinion on that is a Hanger a Suit Hanger or a DRESS Hanger or not, and would or May a buyer search for a term/word called as Suit Hanger or Dress Hangers.
on 26-06-2013 09:03 PM
No need to post in 2 places as it is the same people that will see them both.
But
Clothes Hanger
on 26-06-2013 09:12 PM
Unfortunately Trust and Safety has lost their commonsense when it comes to key word spamming ATM on Australian Ebay.
There are different sorts of clothes hangers and they just don't get it. A skirt hanger with clips is different than a dress hanger - so they are not even letting you differentiate a product that comes in different varieties - how helpful to the buyer is that.
Email them back via email on policy violation and ask them - their responses are always good for a laugh.
on 26-06-2013 09:18 PM
I wouldn't be surprised if it's the word 'suit' that's causing the problem..
on 26-06-2013 09:19 PM
Darn, should really go to spec savers...:^O
on 26-06-2013 09:21 PM
Yes I agree about the word Suit, but what would a Suit Hanger be called then, its like we cannot rephrase the common public phrase used by households, A suit Hanger will be called a Suit Hanger or a Dress Hanger a Dress Hanger
on 26-06-2013 09:31 PM
I call them Coat Hangers
on 26-06-2013 09:38 PM
I voted No, you're not keyword spamming. Actually I'm pretty sure I bought some coat hangers from you!!! Sorry to hear that you are getting mucked around. Don't get too stressed about it. I think that most people in oz would call them coat hangers. But I can see why you want to put suit and dress in the title as well. Not sure what the answer is, just wanted to give you some moral support here.
on 26-06-2013 09:41 PM
Not keyword spamming ... I call them coat hangers, but if searching on ebay I would probably also try clothes hanger. I think ebay have put a new auto filter in re; keywords . Your best bet is probably to ring them, emails are hilariously hopeless, as is livehelp.
I don't see how it can be keyword spamming when they are all legitimate names for the one item. I bet some people would mistakenly spell it hangar too.
on 26-06-2013 09:42 PM
Could you call a Suit Hanger a Men's Jacket Hanger or a Hanger for Trousers and Jacket?
It is all a bit silly really when just one word is all that is needed to describe it.