on 26-02-2015 06:39 PM
I have today had a Paypal chargeback for an item said not recieved by Ebay/Paypal. Have advised the FOS as Paypal under Ebay's instruction have removed money from my account when I had Proof of Postage. (Photograph of item correctly addressed and Postmarked by my Postmaster. Waiting to hear the outcome.
Copy of my response to Ebay/Paypals removal of funds below.
Hi I sent the buyer a photo of the item posted at the Post office on the 5th Feb to his Paypal Address (Please see my Ebay emails sent) or can supply again to Ebay.
Also under Australian law item 101 of Australia post rules. 101 Articles carried by post to be taken to be Australia Post’s property.
Quote For the purpose of any legal proceeding or action in relation to an article carried by post or under the control of Australia Post, the article shall be taken to be, while it is being carried by post or under the control of Australia Post, the property of Australia Post.
In Australia, the seller is not legally responsible for delivery, only postage, therefore proof of postage is what is required Also under Paypal rules.
What is proof of shipment? • The date the item was sent; and
•An official acceptance by the shipper, such as a postmark or online status. (Status that shows the item was delivered is also acceptable.) It must also include either: •The recipient’s delivery address, showing at least the state, city and postcode (or international equivalent); or •A receipt from Australia Post showing at least the recipient’s suburb, city or postcode (or international equivalent).
If money is removed by Ebay from my Paypal account over this correctly sent item I WILL be lodging a complaint with the Financial Services Ombudsman. Ebay if it wants to provide an insurance service for so called non delivered items can but not at my expense.
Will see how I fair
on 17-03-2015 09:36 PM
@elusiveeditions wrote:But.... he is a lawyer. He's said so many times.
He's provided info many people wouldn't already have had (which is all I meant by 'free legal advice').
Not quite grasping your laughter here?
I have not viewed posts where this posting ID has claimed it is a lawyer.
Please provide links to such a thread where this posting ID claims this.
I would be interested to see these posts (though doubt such posts exist - IMO just another board furphy that has been "fueled" by a small number of regulars).
Just so you are aware (easily verified if you are not confident that I am relaying correct information) as far as I understand (and I am not a lawyer) such representations (if they exist) and associated advice may be illegal if the posting ID is not appropriately qualified and does not hold a current practicing certificate under the relevant legislation (noting the requirements vary between jurisdictions).
on 17-03-2015 09:42 PM
@joethenuts wrote:what is the answere for both sellers and buyers i dont know.
due to my products size and weight i only have pick ups but i do courier about 1% of my sales in fact i have 3 lots to go out tomorrow
and i was thinking a while back should i put on my pages we can deliver so this is why i am getting interested in these posts and my decision is to leave my business as is , why change a business thats going very well and prob have headaches with deliveries .
have a nice day p.s i have 2 pick up points so buyers have a choice which is closer
So you are posting opinion that is not even backed up by relevant experience, and trashing people because you don't understand plain legalise. And you can't remember which (any?) University you doubtless flunked from.
Give it a rest.
This is my posting ID, btw.
on 17-03-2015 09:48 PM
what experience has the bearded one got on ebay i can only go by what other posters say
all i am asking is what is the answere to the new policy
on 17-03-2015 10:02 PM
EBay experience is probably long, given the 'mandatory Paypal' reference. Before my time, but I've only been here 6 years.
Apart from that I'm fairly sure Australian Consumer Law is not based on eBay experience, feedback number or uninformed opinion by people who have only recently found the boards.
on 17-03-2015 10:03 PM
@davewil1964 wrote:
@joethenuts wrote:what is the answere for both sellers and buyers i dont know.
due to my products size and weight i only have pick ups but i do courier about 1% of my sales in fact i have 3 lots to go out tomorrow
and i was thinking a while back should i put on my pages we can deliver so this is why i am getting interested in these posts and my decision is to leave my business as is , why change a business thats going very well and prob have headaches with deliveries .
have a nice day p.s i have 2 pick up points so buyers have a choice which is closer
So you are posting opinion that is not even backed up by relevant experience, and trashing people because you don't understand plain legalise. And you can't remember which (any?) University you doubtless flunked from.
Give it a rest.
This is my posting ID, btw.
Solution is simple Davewil - don't continue to read this thread
Not sure why this particular posting ID cannot seem to cope with a poster discussing an issue from their perspective and posting their opinion.
Personally, I always enjoy plain speaking, authentic commentary and practical experience shared by others who don't need the "cloak" of a posting ID.
Whilst I might not agree with content or opinion, I still enjoy reviewing the broad range of input and perspectives expressed. I believe that I am a better seller and buyer due to these broad range of perspectives - helps me get into the "head" of the competition and buyers as well.
I am not sure why a few regulars try to end discussions through frank discussion of real perspectives and others opions.
on 17-03-2015 10:08 PM
@thecatspjs wrote:
@davewil1964 wrote:
@joethenuts wrote:what is the answere for both sellers and buyers i dont know.
due to my products size and weight i only have pick ups but i do courier about 1% of my sales in fact i have 3 lots to go out tomorrow
and i was thinking a while back should i put on my pages we can deliver so this is why i am getting interested in these posts and my decision is to leave my business as is , why change a business thats going very well and prob have headaches with deliveries .
have a nice day p.s i have 2 pick up points so buyers have a choice which is closer
So you are posting opinion that is not even backed up by relevant experience, and trashing people because you don't understand plain legalise. And you can't remember which (any?) University you doubtless flunked from.
Give it a rest.
This is my posting ID, btw.
Solution is simple Davewil - don't continue to read this thread
Not sure why this particular posting ID cannot seem to cope with a poster discussing an issue from their perspective and posting their opinion.
Personally, I always enjoy plain speaking, authentic commentary and practical experience shared by others who don't need the "cloak" of a posting ID.
Whilst I might not agree with content or opinion, I still enjoy reviewing the broad range of input and perspectives expressed. I believe that I am a better seller and buyer due to these broad range of perspectives - helps me get into the "head" of the competition and buyers as well.
I am not sure why a few regulars try to end discussions through frank discussion of real perspectives and others opions.
Maybe because nuts has admitted that he has NFI due to his selling conditions?
And that his opinion is not based on reality? As he has NFI?
on 17-03-2015 10:12 PM
@thecatspjs wrote:I have not viewed posts where this posting ID has claimed it is a lawyer.
Please provide links to such a thread where this posting ID claims this.
on 17-03-2015 10:16 PM
wow you have 15 feedbacks for the year i have had 17 sales from 7 pm tonight your right i cant talk but you cant talk and i have nothing against you so keep your lingo down there are children looking at the posts they can spell have a nice day
on 17-03-2015 10:19 PM
@bombbloke wrote:
@thecatspjs wrote:I have not viewed posts where this posting ID has claimed it is a lawyer.
Please provide links to such a thread where this posting ID claims this.
the posting ID does not say they are lawyer in this thread.
many para legals serve as advocates for others in such legal settings.
on 17-03-2015 10:26 PM
@joethenuts wrote:wow you have 15 feedbacks for the year i have had 17 sales from 7 pm tonight your right i cant talk but you cant talk and i have nothing against you so keep your lingo down there are children looking at the posts they can spell have a nice day
I have significantly more han 15 feedback for the year.
Read my words - POSTING ID