Item sold, not paid

alsty123
Community Member
Hi there, the buyer has not paid for the item yet. Is there a standard ebay policy about how many days can pass without payment before I can relist?

Thanks
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Item sold, not paid

Ebay send an automatic reminder 2 days after purchase.


 


An unpaid item case can be opened 4 days after sale date.


I usually send a message at 5 days asking if there is a problem with payment.


If no response, I open an Unpaid Item Case and that can sometimes spur a response or payment.
If not, I close the case as soon as I can, 4 days after it's opened.
Final fees are returned, buyer gets a strike, I add them to my Block Bidders List and re-list the item.


 


Need to finalise the first sale before re-listing or offering to an underbidder, otherwise you may have 2 buyers, 1 item.

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Item sold, not paid

forumfool
Community Member

Do you indicate a when you request payment by?  If not, it's a good idea to specify in your listing and your invoices so buyers know what is expected of them. 



I usually specify 5 days payment asking buyer to communicate ASAP if there are any issues,   Unfortunately you do have to wait to relist, but if you follow the above post it everything can move along pretty quickly.  


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