on โ26-12-2012 02:12 PM
on โ26-12-2012 02:30 PM
Ebay send an automatic reminder 2 days after purchase.
An unpaid item case can be opened 4 days after sale date.
I usually send a message at 5 days asking if there is a problem with payment.
If no response, I open an Unpaid Item Case and that can sometimes spur a response or payment.
If not, I close the case as soon as I can, 4 days after it's opened.
Final fees are returned, buyer gets a strike, I add them to my Block Bidders List and re-list the item.
Need to finalise the first sale before re-listing or offering to an underbidder, otherwise you may have 2 buyers, 1 item.
on โ27-12-2012 10:08 PM
Do you indicate a when you request payment by? If not, it's a good idea to specify in your listing and your invoices so buyers know what is expected of them.
I usually specify 5 days payment asking buyer to communicate ASAP if there are any issues, Unfortunately you do have to wait to relist, but if you follow the above post it everything can move along pretty quickly.