on 05-06-2014 09:20 PM
2 months ago (after 12 years of selling on eBay) something really unusual occurred.
I sold an item retail (last of) to a shop customer, and within 1 hour someone who had an "offer" in the eBay system suddenly changed their mind and coughed up the extra to buy the item after a few days of beating me around the head with low offers.
Obviously the item had walked out the door to a retail customer, I immediately informed the buyer and apologised explaining what had occurred.
The buyer asked if I was getting any more stock in etc - I said no, apologised again, asked to cancel the eBay transaction (they agreed) all over I thought.
The cancellation goes through - then today, 2 months later the buyer smacks me with bad feedback.
I call ebay to complain about my grievance and i'm told - sorry, we understand, but you did "sell" an item you didn't have, you did break the contract with the buyer, you wear the feedback.
(I wonder if they'd consider ringing my unpaid buyers and quoting the same "sherrif" story to buyers who fail to pay breaking contracts etc.)
Obviously im peeved - but my point to sellers is:
BE AWARE THAT EVEN AFTER A FRIENDLY AND MUTUAL CANCELLATION, THE BUYER STILL HAS THE ABILITY TO BE VENDICTIVE AND LEAVE BAD FB - I foolishly thought that once a transaction was "cancelled" on mutual terms, the buyer basically lost that ability - INCORRECT once again, we as sellers and fee payers to eBay have to take it with a smile as a hot metal rod is once again shoved where the sun doesn't dare shine.
on 07-06-2014 12:53 AM
The buyer can't leave feedback as soon at the case is opened. A blue line appears across the feedback. I occasionally have unpaid cases open against me.....usually from sellers who have them set to activate automatically. I send the seller a message and let them know I'm still bidding and ask them not to close the case and they are happy with that and let me keep shopping. Each time, as soon as I get the notification, the blue line appears across the feedback left icon snd if you try to leave feedback, you get an error message.. The seller can still leave feedback until they close the case.
on 07-06-2014 11:54 AM
on 07-06-2014 01:01 PM
on 07-06-2014 03:34 PM
OP - that is the risk you take, unfortunately, when you have an item for sale on eBay and are also selling elsewhere.
Which, I guess, is why eBay prefer (as per listing policy) that you do not offer the same item for sale on an off eBay site.
on 07-06-2014 05:56 PM
@2106greencat wrote:OP - that is the risk you take, unfortunately, when you have an item for sale on eBay and are also selling elsewhere.
Which, I guess, is why eBay prefer (as per listing policy) that you do not offer the same item for sale on an off eBay site.
Hey Greencat, (or anyone else)
Would you kniow where that policy actuallu is? I kniow it exists, but can't find it anywhere?
I did however find out that i am not allowed to sell my soul, my imaginary friend, or the meaning of life (among other things) been looking for that policy for a while LOL
07-06-2014 06:06 PM - edited 07-06-2014 06:09 PM
It's in there somewhere, I knows it is - I would find it, but I am too lazy!!
crikey: I did however find out that i am not allowed to sell my soul, my imaginary friend, or the meaning of life (among other things) been looking for that policy for a while LOL
You don't watch Supernatural do ya ?? LOL - if you did, you would know that yes, you can sell your soul, but ya gotta be at the crossroads when you do it!
on 07-06-2014 06:44 PM
on 07-06-2014 06:50 PM
I coulda done that.........if I wasn't so lazy !!
on 07-06-2014 08:58 PM
@twyngwyn wrote:http://pages.ebay.com.au/help/sell/questions/endlist-now.html
Is this what you're looking for?
Thank you, but I don't think so?
I'm after where it actually says "you can't have something listed elsewhere if it is listed on eBay"
I'm pretty sure I have seen it in the past, or maybe I have taken board say so as fact? Don't know.