on โ11-09-2012 08:15 AM
The latest newsflash from Ina where she researches FB Twitter and Pinterest. Does social networking drive sales to your store as expected??? .. another myth busted....jilly
on โ11-09-2012 09:15 AM
another myth busted....
Not really... That article has virtually no context, and doesn't account for business FB might generate without direct links that are being clicked, so the statistics quoted are pretty much meaningless.
IMO Facebook networking isn't all about direct traffic driving. People who "Like" an online store already know where it is - probably have it bookmarked, half the time if something pops up on my newsfeed that I'm interested in, I go directly to the site and not always straight away.
on โ11-09-2012 09:23 AM
Just to properly explain what I mean by 'no context' - the marketplaces aren't named, so no one knows what kind of business(es) they are, what primary marketing strategies they use, how they maintain their FB page...and so on.
Facebook works best when you use it to develop a relationship with the people who interact with the page - a business just posting new products all the time will see their likers quickly unsubscribe from the newsfeed, if not unlike the page altogether. A business that asks their likers what kind of products they's like to see in store will keep people interested, and actively following.
on โ12-09-2012 04:12 AM
Gee I dunno digi...that's a good slant, but I wouldn't want to be named either, giving out that sort of information. Ina is pretty savvy....
on โ12-09-2012 08:38 AM
on โ12-09-2012 09:42 AM
Here's another article that may be of interest
http://observer.com/2012/09/broken-on-purpose/
That's been happening for ages - even on my personal profile I have the option to pay to "highlight" one of my posts (dunno why anyone would bother, but I guess there's a few people that want to make sure most of their online friends see what they instagrammed for dinner :^O ).
My main point was the first article didn't give those statistics any perspective, so it's a bit pointless putting up an entire article saying Facebook is useless on the basis of those statistics.
There are ways you can make sure more peeople see your posts without paying for the privilege, but the other thing you have to remember is that Facebook is not a search engine - it just doesn't work the same way as google, giving you a list of search results to choose from, and therefore the focus of the article (direct click percentage / traffic generation) is actually misunderstanding the point of Facebook in the first place, and because the page is interactive, there are so many ways a social network presence can help a business other than a simple click / buy.
A business that regards Facebook as purely a traffic driving exercise doesn't actually understand the tool they are trying to use. It's like the reception, PR, damage control, customer service centre, feedback and complaints departement all rolled into one thing and in from an advertising perspective, a page actually works a bit more like a TV ad than a google ad.
I post my work on one site that's social network-oriented (not FB) and recently had someone find my gallery and ask me if I make a certain type of item. My response was pretty much 'I do now!'. It was something that never would have occurred to me otherwise, but that item, in a matter of a couple of weeks, became my fastest, best selling product. One random comment from a stranger in America, no direct traffic generated, but a great result in terms of a new line and sales.