I sold and item (161249882438) a while back listed under "for parts not working" and also stated in the description that I didn't know if it was working or not. I posted 10 clear photos of the item and offered if people needed more photos taken I could. It couldn't have been clearer the condition of it.
Item was sold and I was left negative feedback of "faulty parts" when I clearly stated it was "for parts not working" Buyer didn't contact me at all for a resolution.
ebay refuse to do anything about the feedback and wont even answer how i should list things if my listing wasn't good enough. I still have a few items to sell off the bike so this is important to me to get an answer.
I am an honest seller and have been an ebay customer for over 10 years. Look through the feedback I have over the years, i'm not dishonest at all.
The first time I have actually needed help from ebay to fix something and they can't answer my simple questions like if the buyer was so dissatisfied with the item wouldn't you firstly ask for a refund? ebay say I listed the item incorrectly yet can't provide an answer of how I should list it? Very poor effort I say.
