Helllo all
Here it is
I sold an item
Customer requested a return according to the case I lost
I never got a request to return in my email and checked trash to be sure I dont remember it and forgot
First I know of an issue a claim is opened in Pay Pal
I was live on ebay and saw an email in my email a few minutes after the case was opened ,and logged into ebay USA, because it was a US buyer and you need to log in to USA
Within a few minutes the case closed against me
I contacted ebay to complain I never recieved a request for return email. The first I know of the problem is an open claim and a few minutes later its closed against me They say we cant prove you did or did not get the email so regardless your guilty and loose No appeal etc
Is this legal and I am sure not moraly right
Ebay cant tell if they ever sent me a return request . If true no need to worry about the goverment spying on emails because if ebay cant prove you got an email neither can the government
So my question ,is this leagal and can I go to small claims to fight it
