I recently 'sold' an item but the buyer would not pay. Went through all the correct procedure, followed all the right steps, etc. I was charged the fee (for selling) as it was mid payment cycle. When I queried this with Ebay I was told a credit would be done, and would be seen in the next payment cycle.
But NO - that did NOT happen. it was only after I checked my account THREE months later that I found there had been NO credit.
Sent email to Ebay - and credit was given to me instantly.
Does this mean that credits are only given when we chase them? Or are Ebay working on the assumption we won't check, so they'll hold off until we query it? Either way - not a good practice. They are very quick to charge us fees - they should be just as quick to give us the credits.
So if you have any similar incidents, PLEASE check your account. With the number of non payers at the moment growing at a ridiculous rate - sold 7 items, 4 were non payers - I can't afford to be throwing away fees for no reason. I will check ALL transactions from now.
