Negative feedback - I'm so over the threats.

[jayoceans2004]

Hi Guys,

I have been on ebay now for a few years as a seller of new age products. I do my very best always to offer exceptional customer service and I communcate to the absolute best of my ability... and now, after another negative feedback today, I am feeling a little let down and tired of it all.

The interesting this is all of my negative feedback is from customers who simply have not read the whole listing in total - and how it all works.

ebay seems very biased towards the buyers and nothing for the sellers... Maybe it's just me today. Maybe I am just a little disappointed and need to vent here. (I have never used this forum since I have been a member and quite possibly I NEED to!)

So, from today, I will always continue to try my best, however, I swear, and never will feel threatened by negativity any more( especially when a customer threatens me on an email letter demanding a refund for postage and the item whilst NOT wanting to send the item back to me!)

That;s all for today - if you read this and you are a seller I commend you! If you read this and you are a buyer, I ask kindly that you communicate well prior to leaving negative feedback - as I am sure, most sellers would prefer to resolve issues rather than have a neg feedback.

Have a great day.

[campingcentralaustralia]

Don't worry about it. Negative feedback means nothing. I have been on Ebay for 7 years, I'm a Titamium Powerseller with over 40,000 feedback. When I first started, I got so upset at Negative feedback. eBay changed the rules so only buyers can leave feedback. Sellers cant leave feedback. I soon realised it all means nothing. eBay have made feedback worthless because buyers can leave negative feedback for no reason. Even if the buyer is at fault, they can still leave neg. Therefore the feedback system has no credibility.

[gameandwatchshop]

jayoceans2004 thankyou emotionally i am in your space and i completly sympathise with you , i completly understand what your going through the ebay feedback system is unfair,  illegal , dishonhest and fraudelent campingcentralaustral.. has made a fantastic point which has given me personally heart to keep going when i was ready to give up on ebay completley, I own a physical store and people whould not and do not behave in these ways ever. but I ask all the bigger issue is DSR ratings and how that effects your posistioning in listings.