Non paying bidder still bidding

[beli_bond]

I've had a bidder who bid then cancelled then bid again and won on multiple items. 

Then they refused to pay.

The bid on more items.

I checked their 100% positive feedback to find at least 20 positives complaining this bidder is a non payer.

Now I've put in non paying complaints for all the items they bid on.

How many strikes does a bidder get before they are turfed off here?

This person seems have done this so many times.

Also there seems to be more and more non payers. What is going on?

[lyndal1838]

There is no set amount of non paying transactions before a buyer is suspended.

If previous sellers have opened and closed a dispute and issued a strike....and if you have your blocks in place....then the buyer should not be able to bid or buy from you.

[digital*ghost]

If there's no possibility they just want to pay for multiple items at once for combined shipping, then the best thing to do now is add their ID to your Blocked Buyer List: https://pages.ebay.com/services/buyandsell/biddermanagement.html

That will stop them bidding on your items now (and forever, as long as the ID is on your list - even if they change their name), and you can then go through any UPI cases you need to when available, as they'll get NPB strikes for those and will be prevented from purchasing from other sellers as well. 

[kopenhagen5]

It sounds like you haven't set your blocks.

Select account then site prefs and to the right of buyer requirements select show n edit.

Set the blocks and submit.

At the bottom is also your BBL to add this buyer to.

[beli_bond]

They said they were going to pay for all the items together.

Then a few days after all the auctions ended they asked me to cancel all bids on those items but then also bid on more items.

They then refused to pay for anything asking me again to cancel all winning bids.

Ive now blocked them.

I opened a case and was found against the buyer in all cases. 

From their positive feedback there are lots of feedback saying beware non paying, has strikes etc but they are still on ebay.

I thought it was 3 strikes and you're out???

[springyzone]

No, it's not 3 strikes & you're out.

I used to think that was the case too but it seems it is some kind of urban myth.

I've seen some buyers with about 30 comments like that.

It would be better if sellers never gave them any feedback at all, just issued strikes, that way the bidder would find themselves blocked.

Maybe they had already run into a few blocks & were a bit restricted, which is why they returned to bid on your items.

[countessalmirena]

I have seen threads both on eBay.com and here which highlight this issue.

Buyers are much more likely to be given the benefit of the doubt in bad behaviour, whereas the average seller is not. (Of course it's different with sellers who are major stores enticed onto eBay with lucrative offers, such as Myer, David Jones, etc.)

The threads I've seen mention buyers who have - if I remember correctly - 20 or more strikes for non-payment, and they're still able to wander around eBay and put things into their basket and go through the process of bidding or buying without feeling the big eBay boot in the derriére.

Only sellers who have their Buyer Requirements set up to repel these repeat offenders can feel reasonable confidence of these buyer IDs not being able to bid or buy from them. (And even then, I think we're all aware that there are some glitch-ridden occasions when the strike-laden buyers are still able to dart through and "buy".)

[justkidzbiz]

Email or call eBay (calling is probably better instead of getting the bots) and let them know that the buyer has at least 20 feedback comments of non paying.  I reported one serial non payer via email and the response was "we take non payers very seriously 😂😂😂😂😂, she's still available to buy and not pay at leisure, hence why calling is best!

[justkidzbiz]

Back in the good Ol' ebay days, I'm pretty sure it was suppose to be 3 strikes and you're out, but as we all know, ebay is in full favour of buyers and sellers are on their own!

[enigmabear]

All the people who are leaving green ticks with comments about non payment (beside breaking ebay rules) are doing is giving this 'person' more positive feedback scores

I assume you mean that you opened and non-payment dispute for each and every item? and then closed it after four days

I am not sure what you mean by

I opened a case and was found against the buyer in all cases

If you open a non-payment dispute and they do not pay, you close it  after four days and that's it, there is no finding in their favour if they do not pay

That is the only way this buyer will get strikes, simply cancelling sales just allows them to keep on getting away with making fake bids they clearly have no intention of paying for