Onselling on Facebook when your item has just been listed?

[connydeylen]

Someone alerted me to the fact that someone was selling our items on facebook and their website for twice the price. I took a look and they were using our photos and stories without asking our permission (keeping the handmade bit  but deleting connydeylen). And then I realized they were listing them as soon as we started an auction. They waited  and as soon as one of their customers showed interest they placed a bid. This person claims to be a Physchic and her customer base is basically people who have recently lost a loved one. I am absolutely seething and have blocked them as bidders. But are there otherways to put this con artist out of action?

[digital*ghost]

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@robinsonmarineparts wrote:

I think your missing our point(s) no one has said that this reseller is doing the right or correct thing buy the maker, what we / they have said is different to what some here are trying to make out.

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Maybe I am, but I still take issue with the insinuation the problem is reduced to the money side of the issue, when there is more to it than that. I'm taking issue with the seller's actions for more reasons than the monetary issue, and I find it offensive when comments are made that imply the issue is more about resenting someone else making a profit. 

If you can accept and/or acknowledge that the reseller is doing the wrong thing, I honestly don't understand why we're at odds here, and I don't appreciate what I'm interpreting as "yeah, the reseller isn't doing the right thing, but really you're just bitter because they're making money by doing the wrong thing", because it's the fact that they're doing the wrong thing that's the bigger issue in my eyes.

[4green2000]

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@theboulevard14 wrote:
make all the profit you want; the more the better. Just don't make it off someone else's back. Come up with your own ideas, products and marketing; - your own hard work, not that of others

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Dont eat then...Cause the food you buy is someone else's hard work and the reseller is making a profit off someone else's back !!

[digital*ghost]

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@4green2000 wrote:

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@theboulevard14 wrote:
make all the profit you want; the more the better. Just don't make it off someone else's back. Come up with your own ideas, products and marketing; - your own hard work, not that of others

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Dont eat then...Cause the food you buy is someone else's hard work and the reseller is making a profit off someone else's back !!

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?

Hardly the same thing. Wouldn't it be more like.... Don't buy Angas beef, make hamburgers, and tell your restaurant diners you raised the cow from a calf and processed the meat in-house...  

[cherry*135]

Handmade, especially from own design.. is not the same as mass produced items. I think the attitude of some would change, if they had the same thing (regarding a handmade item) happen to them or their family members.

I have bought items (not handmade) on eBay and resold them here at a higher cost. I use my own photo's and write my own description.

[mbselections00]

OP, with all the comments and opinions being thrashed around here - could I ask - your thoughts now ?

(As in do you feel any of the comments been helpful)

[connydeylen]

Hi my name is John, Conny’s husband. Amazing how a topic can generate so many varied opinions. Don’t agree with some of them but can understand where they are coming from.
For clarity I think Conny and I should explain things from our perspective. Several years ago we sold a lot more items. We also did a lot of wholesaling. You need to understand Conny can make much more things than just dolls. At one point we were thinking of doing it full time. Conny makes them I do the listing, mailing,accounting etc. I also write the stories, descriptions etc and can assure you that most of them are off my own pen. Not exactly sure where the witch poem came from but I think Conny found it years ago and asked me to use it. Anyway instead of rising our sales started falling each year. We are now basically only selling on Ebay for a bit of extra income. Conny also does a few local markets which she enjoys more because she is a people person and likes face to face contact with her customers.
We are basically happy if we sell a dozen items a week on Ebay. We don’t want to wholesale anymore for various reasons including the fact that it irks us if someone makes more money from Conny’s dolls than Conny herself. Yes we agree that our prices are probably too low but you need to understand we have even been struggling to make a dozen sales a week and have been trying various things to maintain that level.
Now to the crux of the matter. Yes we were astounded by the fact that someone would list our items for sale on facebook as soon as we started an auction but that is actually not what annoyed us. The clue is psychic and con-artist. This person is selling things to people who have lost loved ones and are at their most vulnerable. She mainly sells cheap jewellery at exorbitant prices. Unfortunately there will always be people who believe in that kind of thing but Conny and I don’t want to be part of it.

[aps1080]

John

Re "We don’t want to wholesale anymore for various reasons including the fact that it irks us if someone makes more money from Conny’s dolls than Conny herself. Yes we agree that our prices are probably too low but you need to understand we have even been struggling to make a dozen sales a week and have been trying various things to maintain that level."

IMHO, you contradict yourself.

You use to wholesale but then stopped, partly because someone else was making more than Conny - which was a point I made earlier that you object to others makig a profit.

You then say you struggle to make a dozen sales a week.

Firstly, ebay as you have said is only ONE sales medium.

Secondly, if you are / were wholesaling them for $22 and selling more, then you were making more money than 12 x profit on $22.

If more people are selling them at a higher price than $22, then the market will bear that and the few retail sales you would make would be at a higher price.

You are equating a lack of or low sales to price, that is not always the reason.

Finally, IMHO, your price points are wrong. Anyone who is going to dip into their pocket for $15 is going to do it for $19.

Likewise $22, $24 - $24.95 and even up to $29.95. Once you go over $30 that is a different level again.

Just my HO. Good luck.

BTW - When you were wholesaling them, what were you selling them wholesale for and what were they retailing them for ?

[robinsonmarineparts]

Hello John, i'll comment on this -  " The clue is psychic and con-artist. This person is selling things to people who have lost loved ones and are at their most vulnerable. She mainly sells cheap jewellery at exorbitant prices. Unfortunately there will always be people who believe in that kind of thing but Conny and I don’t want to be part of it." - You and Conny don't have to be a part of it, all your doing is selling your items.

I don't see how you can stop anyone onselling you product!

You can and should stop any reseller using your pictures without permission, as for the rest, i'd just roll with it.

[aps1080]

"This person is selling things to people who have lost loved ones and are at their most vulnerable. "

A good description of the Funeral industry. Like a funeral costs what they charge ???? Like hell it does.

[thecatspjs]

Advertising and selling goods that you are bidding on prior to an ebay auction finishing is not legal and pretty stuffed up generally.

The facebook seller is misleading their buyers in more ways than one.

This practice is not ok.