Out of curiosity....

This hasn't happened to me, but I was just reading through some threads and was wondering....

 

Buyer wins an item for sale with option of Cash Pickup only eg: a couch

Buyer goes to get the couch, but for whatever reason, doesn't take it after inspecting it (maybe it has a rip or something)

Buyer walks away.

 

But......can the seller open an unpaid item dispute and ultimately ping the buyer with a strike?

Technically the buyer has not paid and nobody can prove that the buyer inspected the item and declined it.

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Out of curiosity....


@justajunk wrote:

@k1ooo-slr-sales wrote:

 

I know there are board posters who will say that a seller can not open an UnPaid Item case if they had previously sent a cancellation, but it can happen, I still have all the eBay emails and eBay messages from my bad transaction.



At the risk of once again prodding my nose into something that I clearly don't know as much about as I would like... Robot Embarassed

 

...I thought it was that an UPI case couldn't be turned into a Cancellation Request - not the other way around.


you need to read my posts more carefully rather than worrying about whether you will look like you don't know as much as you would like . . . . I had posted "the seller sent a cancellation request which I declined as I was still interested in buying the item.  Then they opened an UPI case ".  The cancel request was not changed to an UnPaid Item case, the two were separately opened by the seller, but not at the same time . . . . . Cancel Request which was declined, then UPI which ran its course.

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Out of curiosity....


@justajunk wrote:

@*tippy*toes* wrote:

I don't think you read the message correctly. Moon wondered what would happen if the buyer walked away without taking the couch, could the seller then open an UPI dispute. The buyer couldn't open up an NAD dispute because you can't with pickup items.


Eh? I did read that.

 

I'm putting myself in the position of that potential buyer:

 

1) I go to pick up the couch and discover that it is poor condition. I say no thanks and walk away.

 

2) The very aggrigrated seller immediately goes on eBay and opens an Unpaid Item Case.

 

3) Very annoyed by the whole ordeal, I pay for the couch via PayPal.

 

4) I go back and collect the couch. I take it to my house.

 

5) When back home, I open an Item Not As Described case on eBay.

 

6) eBay rule in my favour.

 

7) I leave negative feedback for the seller. I get a refund from eBay. And I keep the not-as-described couch.


There was nothing in your first message to indicate that your scenario saw you go and pick up the couch, you only mentioned keeping it, that's why I wrote what I did. I wondered how you could have kept it when you walked away without it in the first place.

 

Not everyone leaves negative feedback for your scenario.

 

@You wrote:

 

If that happens, the buyer will simply pay for it via PayPal to close the dispute, then put in a claim for Item Not As Described. This would lead to you ultimately just refunding them and receiving negative feedback in the process. Plus, they'll probably get to keep the couch since it would be too expensive to return

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Out of curiosity....

The seller can open an item not paid for dispute and the buyer can then open a not as described dispute which will be thrown out by both ebay and Paypal, whichever is used.

 

The risk to the seller is that if the buyer funded the payment with a credit card they could do a chargeback. In order to win this though they would have to show proof of having sent the item back, to send it by trackable means would probably cost as much as a new couch.

 

Once the item is won if the buyer turns up and thinks it is not as described then they just walk away, if the seller sends a cancellation request then it is up to the buyer if they accept it or not. If the description was way off being accurate then certainly they can refuse, if they then get a strike they can appeal it and it will certainly be removed. If the item is pretty much as described but perhaps something like the colour is not to the buyers liking they can still walk away but there would be no justification for not accepting the cancellation so the seller gets their fees back.

 

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Out of curiosity....

jbmbkb
Community Member

opening a case under those circumstancess wont work , ive won an auction on ebay before ,went to pickup the car and refused to take it because the car in the pics was nice and straight ,the other side had fairly decent accident damage which with creative photography was the only section not pictured and not mentioned , seller said they would open a case against me and that i had to pay regardless , i said go ahead and open a case . ebay done nothing to me because it was not as described..

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