Packing slip

[cq_tech]

I seem to recall that there used to be provision for printing off a packing slip with the order details to send to the buyer with their item, but I can't find it no matter how hard I look. Has that function since been removed or am I looking in the wrong places?

[lolobgo]

it used to be under the sold items when you click the more actions button, I can't see it on mine either anymore...

but if you look at the "view order details" under the same tab, you can print one of those out.

I think that's pretty much the same thing..... 

[mbselections00]

I printed one today, I'll go and check

[mbselections00 · Accepted solution]

Still there for me.

Go to Awaiting Postage

Then over on the right hand side ACTIONS

Then Print Address Labels or Invoices

Then click O Invoice / Packing Slip

[lolobgo · Accepted solution]

are you using selling manager pro, or it that on your sold page? 

(just wondering coz mine doesn't even have awaiting postage!)

[mbselections00]

Yes I am   But didn't realize that part was different

In Selling Manager ? I have a Heading for Items awaiting postage, so I go into that 

[lolobgo]

oh, i just found the awaiting postage part of it! (i was looking at the left hand side bits under sold)

But there must be different selections under Actions, coz i don't have those options! 

[mbselections00]

Oh, ok.  When I go to Actions I get a menu :-

Print postage label
Add Tracking Number
View Sales Record
Print address labels or invoices
Mark Posted
Leave Feedback
Contact buyer
Sell Similar
Relist
Archive

So that's where I select Print address labels or invoices

which takes me to another page where I select Print Invoice or Packing Slip

[cq_tech]

Problem now solved. Thanks to the both of you for your suggestions and advice because I needed you to tell me that I was looking in the wrong place, as I suspected. It was my fault as although I do have Selling Manager (not Pro), for ease and simplicity I generally use eBay's normal All Selling, and under that there is no provision for printing Packing Slips.

However, using Selling Manager, it was a very simple matter of going to the Actions menu and selecting "Print address labels or invoices" which ultimately takes me to the page where I have the option of printing either the address label or the invoice / packing slip, which is exactly what I wanted. I knew it existed somewhere, but it was my fault for looking in the wrong place.

However, without your combined efforts I probably would have taken forever to finally figure out exactly where it was. Taught me a valuable lesson though; stick to the one method and don't switch between them purely for the sake of convenience, because that's what brought me undone. Thanks again to the both of you. 🙂

[lolobgo]

No Worries! 

I didn't know there was a selling manager and a selling manager pro.....