Please bring back negative feedback for non paying buyers!!!!!

 
Message 1 of 17
Latest reply
16 REPLIES 16

Please bring back negative feedback for non paying buyers!!!!!

I would rather a system where non paying buyers were branded as such by ebay automated comments in their feedback ๐Ÿ™‚

And of course blocked from opening an alternate account due to improved eBay identification authentication processes. (Dreaming of course ...)

Any buyer with more than two strikes for non payment should have an automated restriction placed on their account that allows them only to purchase buy it nows with instant payment.

Buyers with non payment strikes that seek to bid on auctions should be required to pre pay a bond - prior to bidding .... Etc etc etc

Loads of ways really to "encourage" payment ๐Ÿ™‚
Message 11 of 17
Latest reply

Please bring back negative feedback for non paying buyers!!!!!

I think you have some great ideas. You should be on the ebay board of management there!

Pity they don't take up some of your suggestions.

Message 12 of 17
Latest reply

Please bring back negative feedback for non paying buyers!!!!!

The setting up, administering and maintenance is potentially cost prohibitive - costs that would be passed onto ALL users and personally, not ones I'd willingly take on.

 

I mean a NPB really only costs time. (OK and lost opportunity in some cases) Yes, it is frustrating and Inconvenient, but on day 4 you start the whole NPB process with the click of 3 buttons and end it and relist it 4 days after that. It's really not that hard

 

Like seriously, do any of us or significant numbers of us get enough NPBs to warrant another change to the system that will only see our costs increase again?

 

The system is glitchy enough as it is without em adding more toys to play with or ones with any degree of complexity.


Some people can go their whole lives and never really live for a single minute.
Message 13 of 17
Latest reply

Please bring back negative feedback for non paying buyers!!!!!

The picture is a little bigger than that... NPBs cost more than time, and not just money, either. I think the effect also varies for different sellers, and the format of sale. Frequent NPBs for a seller who lists auctions has the potential to cost them up to $3.50 in wasted insertion fees per unpaid item (more in certain categories like cars, where NPBs are probably at the highest rate), and it's hardly uncommon for someone's first thought to be "shill bidding" if a sold item is relisted or offered via second chance, which does harm to the seller and eBay's image in general. 

 

There are solutions to this problem, and they don't have to make anything more complex or cost more (solutions will often do the opposite) - the potential for it to do so is just an unfounded assumption, and I warrant an assumption + "it might cost money" is not enough to deter people from seeking those solutions. It's not a matter of the NPB process being hard, it's not hard to write my name and address on the back of an envelope, either, but I still pay for address labels so that I can reduce the time and attention spent on a menial task every day.

 

eBay can detect accounts belonging to the same person already, but they only use that ability for sellers, so implementing something that would prevent other accounts belonging to a member from buying from a seller with any one of their IDs on a BBL would not mean an investment in new technology or a new system, just a minor nuance to one already in place. eBay could also quite easily remove the "Buy Now" button, allowing it to be significantly more viable for many sellers to switch to immediate payment required. I also don't see how it would cost anything to get rid of the ridiculous 4+4 system for UPIs. 

 

 

 

Message 14 of 17
Latest reply

Please bring back negative feedback for non paying buyers!!!!!

I've brought this suggestion up at the PeSA summit a couple of times over the last few years, but it's fallen on deaf ears.  My theory is:

 

When someone bids on an item, their Paypal account should automatically allocate the required balance of funds to that sale if potentially they are the winning bidder, in a 'funds holding' state perhaps.  If their Paypal doesn't have enough in it or the credit-card transfer doesn't go through then their bid or BIN purchase should not count.  Their BIN purchase shouldn't pop up on our Sold Items screen, their auction bid shouldn't inflate the price, the listing shouldn't disappear, the item shouldn't be allocated to them unless their Paypal authorises that they have enough money to complete the transaction.  We aren't a supplier that works on 30 day terms or anything, we shouldn't have to be stuffed around by people that don't pay.  If eBay did this right from the start (eBay and Paypal are intimately linked anyway) it would eliminate any unpaid buyer/bidder claims and reduce a big chunk of the stress. Things would work much more smoothly, and they would have way less administration for their bots to plow through.

 

On purely eBay's benefit it would mean every transaction that goes through Paypal would have the peace of mind of instant payment, therefore offering an incentive for sellers to advertise as Paypal Only.  Heck, if they did this I would completely cancel any chance of paying by bank deposit myself.

 

If they feel that this isn't fair on regular buyers, maybe it should be a compulsory scenario for any new bidder for their first 5 or 10 purchases until they've proven their non-peckheaderness, and also this regulation should be banged onto anyone that has had a couple of UIDs opened on them.

amxsuperstores - Australia's three largest motorcycle accessories superstores.
Message 15 of 17
Latest reply

Please bring back negative feedback for non paying buyers!!!!!

Every person with 0-10 feedback that have bought off me have always paid within 6 hours. The ones I have problems with not paying are the ones with a few hundred feedback. Some will pay after I open a case, but most don't. It amazes me how many people suddenly take ill, have internet issues or a death in the family. Not saying they're not telling the truth, but they are the 3 excuses I usually get for a very late payment or an excuse to back out of a sale.

Message 16 of 17
Latest reply

Please bring back negative feedback for non paying buyers!!!!!


@springyzone wrote:

I think you have some great ideas. You should be on the ebay board of management there!

Pity they don't take up some of your suggestions.


lolol ...

 

Loving your comment & myself sick

 

ssig_thankyou_100-100.gif

 

 

 

 

Message 17 of 17
Latest reply