on 16-03-2016 02:12 AM
So I received an e-mail that was sent to me yesterday, stating that my eBay account has been suspended due to my credit/debit card company being unable to verify my registration info on file.
I'm assuming it's a fake e-mail because the e-mail address is ukrswebhelp@ebay.com.au and the fact that I'm still currently being allowed to log into my account and use it, a day after the e-mail was actually sent to me (had no idea about it until just now when I checked).
Anyways, here's the e-mail (are my suspcions about it not having been sent from eBay correct?)
eBay Account ID: E87082486-AUD
Hello tygerschnapps@hotmail.com,
---------------------------------------------------------------------------------------------------------------------
eBay sent this message to tygerschnapps@hotmail.com.
Your registered name is included to show this message originated from eBay.
Learn more: http://pages.ebay.com.au/help/confidence/name-userid-emails.html
---------------------------------------------------------------------------------------------------------------------
We are writing to alert you that your eBay account has been suspended, because your credit/debit card company declined eBay's attempt to verify your registration information that we have on file.
Per the User Agreement, Section 9, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we believe that your actions may cause financial loss or legal liability for you, our users or us.
To re-instate your account, you are required to confirm your eBay registration by clicking on the button below:
Due to the suspension of this account, please be advised you are prohibited from using eBay in any way until you confirm your registration.
Please note that this will also affect the ability to sell or bid on items.
This includes registering a new account.
Regards,
eBay
Solved! Go to Solution.
on 16-03-2016 02:26 AM
I also suspect it is a fake.....just make sure you DO NOT access your account through the link. That is a recipe for disaster.
on 16-03-2016 03:12 AM
Definitely a scam / phishing email, apparently one that's been around for while. (When eBay deregister an account, temporarily or permanently, "Not a registered user" shows on their feeback profile).
I would also recommend self-reporting the OP since it has personal info in it - you don't want to be getting any more scams, or even spam. 😉
on 16-03-2016 09:01 AM
if it was genuine there would be a copy of it in your ebay messages, my thoughts are scam. definately do not click on any links in the email message. check your ebay messages, top left side of your home page.
on 16-03-2016 09:56 AM
eBay sent this message to xxxxxxxxxxxx@hotmail.com.
Your registered name is included to show this message originated from eBay.
If nothing else that is a complete give away unless your parents christened you xxxxxxxxxx@hotmail.com
If they did then I would sue them LOL.
on 16-03-2016 02:26 AM
I also suspect it is a fake.....just make sure you DO NOT access your account through the link. That is a recipe for disaster.
on 16-03-2016 03:12 AM
Definitely a scam / phishing email, apparently one that's been around for while. (When eBay deregister an account, temporarily or permanently, "Not a registered user" shows on their feeback profile).
I would also recommend self-reporting the OP since it has personal info in it - you don't want to be getting any more scams, or even spam. 😉
on 16-03-2016 09:01 AM
if it was genuine there would be a copy of it in your ebay messages, my thoughts are scam. definately do not click on any links in the email message. check your ebay messages, top left side of your home page.
on 16-03-2016 09:56 AM
eBay sent this message to xxxxxxxxxxxx@hotmail.com.
Your registered name is included to show this message originated from eBay.
If nothing else that is a complete give away unless your parents christened you xxxxxxxxxx@hotmail.com
If they did then I would sue them LOL.
on 17-03-2016 12:11 AM
Thanks guys. I suspected as much, and I greatly appreciate the help. 🙂
on 17-03-2016 07:36 AM
on 17-03-2016 08:33 AM
@erg-auto-electrical-wholesalers wrote:
What was rhe return address?
As in if you pressed reply
Answered in the OP's first post...............................
17-03-2016 01:07 PM - edited 17-03-2016 01:08 PM
Does ebay customer service even email you to your personal ebay account?
I do not think they do, I am sure it just goes in your messages.
on 17-03-2016 03:01 PM
All my correspondence from eBay goes into my email. I rarely check my messages unless I need to reply to a message from a buyer.