on 28-11-2014 09:33 AM
When Ebay introduced "Money Back Guarantee" on the 1st of November, it caused me to be concerned.
As a retailer, I am aware of the tricks a buyer will get up to to return an item or claim they didn't get the item. Unfortunately I have had my 1st experience within 3 weeks of the introduction of the policy. Till then I have never had a claim against me.
I now buy postal insurance in case a buyer says they didn't get the item.Yet Ebay hassle sellers to reduce our postage charges.
I felt the introduction of charging fees for postage was unfair however I accepted to absorb this extra fee.
However the "Money Back Guarantee" is the last straw. Once the items I have listed have ended early December I will be closing shop.
My daughter, who was an Above Standard seller, has already closed shop.
on 30-11-2014 06:42 PM
Ebay 'bestowed' Power Seller and Top Rated Seller status upon me some months ago but when I read about the new policies coming in on 1st November I packed up my store and took down all my listings.
I have been buying & selling on Ebay for 12 years and in that time have seen many changes but this last bit of nonsense is too rich for me. So far I have been hanging around not selling anything and the rest has done a lot to ease my jaded nerves. But in the New Year I plan to look into all the different selling venues, except for Gumtree.
Roseb2014 I wish you all the best. Remember there is life after Ebay - a relatively stress free one at that
on 30-11-2014 11:40 PM
Always 'good' to see members who have never contributed to the boards suddenly find them to announce they are leaving.
on 01-12-2014 01:08 AM
Always 'good' to see members who have never contributed to the boards suddenly find them to announce they are leaving.
And then there is the likes of you that pops in just to offer Sarcasm.
on 02-12-2014 06:21 AM
Thanks ms_aussie for your well wishes. And all the best to you. Your right it is stressful.
And then there are the non payers! Ebay insist that we leave positive feedback & sends us reminders to give the feedback.
It's quite insulting!
on 02-12-2014 06:29 AM
Thanks kane1417. I read your post about (B)etsy & had a chuckle.Will check it out this week.
I was a fairly new seller on Ebay & have since read all the negative changes for sellers which just doesn't make sense. A business to prosper needs to look after both it's buyers & sellers fairly.
All the best.
on 02-12-2014 06:38 AM
on 02-12-2014 06:40 AM
on 10-12-2014 06:54 AM
on 10-12-2014 09:09 AM