Price and item changing in PP

Just received this message from a buyer.

 

For some reason paypal will not allow payment, it says the price and items are changing during payment

 

Anyone have this happen before or know how to fix it?

 

I've asked them whether they are paying via the invoice and that they should ring PP as I've never had this happen before.

Message 1 of 8
Latest reply
7 REPLIES 7

Price and item changing in PP

I had a few problems last month with invoices and buyers not able to pay.

 

I resent the invoice, making sure that all the information was correct..  

 

That seemed to work for me.  

 

 

Message 2 of 8
Latest reply

Price and item changing in PP

lolobgo
Community Member

I've had problems with buyers trying to pay me off the ebay site, 

It would come up with seller doesn't ship to your area, 

I had to send them an invoice via paypal seperately to fix it..

But i've never heard of pay pal changing the price and item? 

 

Are they an overseas buyer? 

That could "change the price" possibly in the sense that it could come up in say american dollars compared to aussie dollars..... 

 

Other than that, all i can think of is that they are using the shopping cart and have not paid for another item? 

 

Yippee! More glitches to deal with! 

 

 

Message 3 of 8
Latest reply

Price and item changing in PP

Had a few yesterday saying they could not pay.(not sure what the problems was though) I resent invoice and all was ok then.
Message 4 of 8
Latest reply

Price and item changing in PP

Thanks.

 

They are a local buyer.

 

I've re-sent the invoice.

Message 5 of 8
Latest reply

Price and item changing in PP

The problem is with the postage costs not showing on the invoice. The buyers are getting a message advising them to contact the seller for shipping costs. It is a glitch which has been around for a few weeks now.

 

Sending the invoice usually solves the problem.

Message 6 of 8
Latest reply

Price and item changing in PP

All working now.

Message 7 of 8
Latest reply

Price and item changing in PP


@*stuff*books* wrote:

All working now.


Just spotted your post, I'm having all the above issues with a buyer atm.  Only difference, she had the problems logging in - I actually started a separate post earlier - something like Getting worse by the hour.  So I won't repeat my thoughts here - I'm sure no-one really wants to know how totally peed off I am Smiley LOL

Message 8 of 8
Latest reply