Procedure for Credit of FVF

[bettyboopsadaisy]

Hi all, requesting a little help and guidance . . . .

I've just had a buyer request an return and refund for an item that does not fit her, despite the detailed Size measurements I have provided.

Ho hum. So I've said OK but then remembered that in order to get my FVF back I have to go through the correct procedure and for the life of me, can't remember what to do.

I really would rather not be out of pocket when the problem was really the buyer not being capable of buying the right size item of clothing for herself.Either that, or not being able to read !!

Appreciate any assistance you can provide

[cq_tech]

I'm fairly certain that if you action a refund for change of mind, your FVFs will be credited back to you without the necessity of going through a cancellation, but if I'm in error, I'm sure that somebody else will jump in to correct me. :).

[dylan11235813]

I have never sold clothes but If they are not descibed I would take returnes and would asssume the customer is right.

[preloved-possessions]

I thought it was the buyers responsibility to check size measurements if you have not put them up. Everyone knows sizes differ, so I always ask for the cms. If u list no returns you should not be liable unless you made a mistake in listing. Best you open a dispute and let Ebay sort it outbefore u are out of pocket as u will be charged to return as well