Purchase Postage Label Error Sendle

mc2834
Community Member

When attempting to purchase a Sendle Postage label via Ebay, I am getting the error message "Something went wrong and we weren't able to generate the label". No further details about why the error is occurring is supplied. 

 

I have confirmed it is an error on Ebay's end, and have also made contact directly with Sendle to confirm that this is the case. 

 

I am posting this here, in the hope it will save others a lot of frustration, as some of the Ebay customer support people have not been aware that there is a widespread issue. 

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Purchase Postage Label Error Sendle

I doubt any regulars would be unaware of the issue. It's been reported on the boards for weeks.

 

I sincerely hope you are passing on your postage 'savings' to your customers. If not, bite the bullet, stop looking for freebies, open an AP MyPost Business (recommended by eBay, but still a viable option) and reap your savings there

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