on 04-12-2013 09:23 PM
Hi all
im hoping to get some opinions.
I recently sold an item and posted it out as soon as i recieved payment.
10 days later the seller contacts me advising they havent recieved the item. As i normally do in these cases i ask them to confirm their address.
The address the buyer gave was different to what they had on their ebay & paypal postage address(which is where i sent it to).
Now, today i get a card from AUS post advising the item has been returned and i need to pick it up.
My question is, who pays to resend this item to the buyer?
thanks...
on 04-12-2013 09:26 PM
The buyer does in this case.
They had not updated their address on either eBay or PayPal and they are defimitely at fault.
on 10-12-2013 08:04 PM
yes, buyer should pay.
it happened to me a month ago. i resent the item and paid out of my own pocket to get it resent.
the buyer left me neutral.... the buyer was upset because it took a week to get it instead of 3 days.... what a joke.