on โ05-02-2019 11:20 AM
A buyer wanting to return several items from the same order has put in 6 separate return requests. When I go to print an Auspost return postage label, ebay wants to handle each refund and label separately. Is there a way to combine it all into one label? (I want one 500-1kg label, not 6 separate 500g labels.)
on โ05-02-2019 11:37 AM
I would probably get in touch with eBay to confirm and / or check how to proceed, but I don't think you can.
I'd be inclined to create one label, and advise the buyer to use it to send all of the items back.
on โ05-02-2019 05:27 PM
Thx for your advice. I've done the one label and hopefully I can close off the other returns by selecting a different option.
on โ05-02-2019 06:42 PM