Secret Negative Feedback For The Seller.

[kg5collector]

Hi There

Postage time	0.50%	2	0.09%	1

My question is:

How can a secret negative feedback be given for postage time when we mark the item as sent and mailed in 24 business hours?

Surely the eBay computer can tell what day an item has been marked as sent.

Or am I missing something?

Interesting........kgv

[putney32]

Thank you all for your comments very refreshing.

With the new system it is telling me one more neg on mailing time in the next two months and we loose our TRS status and the page positioning I now enjoy with many of the eBay's.

It would also affect my FVF from 6% to 7.9% if I read it correctly.

I can cope with the missing mail etc but negs on postage time when we break a leg to give top service in all areas, at all times........

We understand the seller is always wrong with normal feedback ratings and we can deal with that....

it isnt a NEG it is a 1 or 2 rating, and nothing will change it, sometimes they are left by accident when using an iphone to do the feedback.

where are you reading about FVF and discounts??  not seen anything about that on ebay AUSTRALIA  ?:|

can you let us know where you read that please

[kg5collector]

Yes I have misread the FVF info. It is in an email from eBay and strangely it is not about .com.au.

It is about .com  &  .com.ca