Slow & Rude Payer

[lrtmms]

I have sold a water damaged iPhone 4s that I had used as a parts donor at the starting bid of $20 + $8.50 post four days ago (Friday 11th). I sent the buyer a payment reminder a day after the listing ended as I wanted to ship it out on Monday along with other items at the same time. (It is a 20km/12.5mile round trip to the post office).

This is the response I got: I have 3 days don't be pushy

I know I was probably being a bit pushy but certainly didn't expect such a response! (Normally buyers pay within 12 hours)

The buyer only has two positive feedback scores. I thought I had enabled buyer restrictions on the listing but that may not have been the case.

Now that it is four days without payment, what is the best way to deal with this customer without them turning and destroying my eBay reputation. What if he recieves the item and starts a case arguing it is not as described etc? My description was very clear.

It is surprising it has to take so long to pay for an item you intend to purchase.

Ideally, I would like to cancel the purchase and consider hanging onto it as I don't want to sell it just to have my eBay reputation destroyed.

What are your thoughts and what are the options I can legally take through eBay?

[lrtmms]

Thanks Clarry100, so how long should I wait before he "gets paid"?

[*tippy*toes*]

It's up to you what you do, but this is what I'd be doing. Add the buyer to your blocked buyer list before you do anything else. That stops him revenge buying if you have other things listed. As soon as the 4 days is up today/tonight, open a non payer dispute. If he then pays, it will close automatically. He might get the shirts and leave a negative and not pay. In that case, ignore it. If another 4 days passes (to the second), close the dispute. He gets a strike against his account, you get your fees back. If he leaves feedback and doesn't pay, it should automatically be removed. If it doesn't, call eBay, tell them the buyer didn't pay and the dispute is closed and they should remove it. Don't reply to it.

I wouldn't cancel. I certainly wouldn't offer to cancel. This bloke is being an **bleep**hole. Give him nothing. By cancelling, he gets off scott free, and is just as likely to trash your feedback and stars for your effort. That feedback doesn't get removed. Don't give him any power.

[lrtmms]

Both are positive but from the same seller. He hasn't sold anything.

Do you want me to message his username to you?

[jellybirddesigns]

If you follow him, we can take a look.

[lrtmms]

Thanks. I've added the username to the blocked list. Is there a way to tell if it is actually blocked?

[lrtmms]

Just started following. He will be easy to spot!

[*tippy*toes*]

If he's on your blocked list he won't be able to buy from you using that account. It doesn't stop him using a different account though, but if that happens you can report him to eBay (whether they do anything about it is a different story).

[lrtmms]

Ok. I can't find a visible list but found an add to block list via a Google search

[lrtmms]

By the way, he's now selling 4 Apple items. Probably "hot" judging by his communication skills.

[kopenhagen5]

The sky lady. (female hand in pics)

Wouldn't be surprised if it's a scam account.

3 listed in Horsham one in Dimboola.