Stock discrepancy and item not received

[spacetomatoes]

Hi guys, just wondering if anyone could give me some quick thoughts...

I sent an item via a letter and the buyer has let me know their item was not received...I would be wary as this buyer has not received something once before but it turns out I have one more item left despite the fact I sold out of it on Ebay.

Did I make a mistake and cause an unlucky coincidence? Or did I mess up someone else's order? I'm planning to just replace the 'lost item' since I have one left...is this what you would do? I'm kind of worried someone else is going to email me and go...you sent me the wrong thing! Thanks in advance 🙂

[cq_tech]

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@transoceania wrote:
Yes, Sod only on parcels. buy a box of 50 registered labels, only $3 each not $3.75.

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They're actually $3.10 per label in rolls of 50 but that's still a fairly decent saving of $32.50 over buying them individually.

The other big advantage is that even if the price goes up (which it does every year) these labels still remain valid.

[spacetomatoes · Accepted solution]

Just an update - turns out that I had an unpaid item so there was no stock discrepancy - the buyer's item just went missing for a second time 😞