11-11-2014 11:15 PM - edited 11-11-2014 11:16 PM
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Be great if eBay would acknowledge the NUMEROUS other ongoing technical issues that are plaguing the site over the past several weeks- including buyers not being able to MAKE PAYMENT due to POST CALCULATION glitch regardless of post option selected by seller
on 12-11-2014 01:22 AM
on 12-11-2014 02:37 AM
@thecatspjs wrote:
November 2014
***Updated: Technical issue ***
11 November 2014 | 10:46AM EST
From around 1:15am PST (8:15pmAEST) on Monday, some eBay users around the world experienced issues visiting the site and contacting customer service. By 2:55am PST (9:55pmAEST) Monday, site functionality had been fully restored.Based on our initial investigation, the issue was caused by an isolated network issue at one of our data centers. We quickly took action to re-route traffic to alternative data centers to help restore functionality to our users.
We know any interruption for our users is frustrating and we regret any inconvenience this may have caused. We will be in touch with affected sellers to provide them with additional information.
Regards,
The eBay Team
Be great if eBay would acknowledge the NUMEROUS other ongoing technical issues that are plaguing the site over the past several weeks- including buyers not being able to MAKE PAYMENT due to POST CALCULATION glitch regardless of post option selected by seller
"Based on our initial investigation, the issue was caused by an isolated network issue at one of our data centers. We quickly took action to re-route traffic to alternative data centers to help restore functionality to our users."
This is not my area of expertise but my basic understanding of data centers.
To me this means that Ebay are using a tier 1 or tier 2. I would of thought they would of had at least a tier 3! Also that they really don't know what the problem is which would account for some people having issues which means to me that they are still checking servers looking for the issue.
Any other computer geeks with more knowledge of data centers out there that can contribute to this? Or maybe able to clarify or correct me if I am wrong here. I know the explanation is very vague but any thoughts?