Things likely to annoy buyers.

[springyzone]

I don't know how others feel, but there are some things that put my back up as (mainly) a buyer.

I just struck one of them today and it lost the seller a sale.

It's the issue of 'free postage'.

I am well aware no postage in Australia is free. But if a seller lists free postage in an ad, then I expect them to have built the cost into their price. No ifs, no buts, the postage is up to them.

I came across an ad today which I thought had slightly threatening undertones. This was for a simple hole punch with free postage. Total price was similar to what several other aussie sellers have listed so it wasn't amazingly cheaper or anything.

I will quote. "if you choose standard delivery it may post as a letter, this is cheaper but you may suffer an insufficient postage penalty from the post office ($6.90)

Since the whole item is only $5.50, I certainly would not be paying it.

And I would not be accepting it as 'my' problem.

There are a few ads around that try to persuade people to upgrade postage or suffer the penalty but I don't think that will wash these days, will it?

In any case, I get a bit turned off by ads with too many warnings etc

item 181116349954

[4green2000]

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@saarzi wrote:

2. Whenever I have posted within Australia and a stamp has fallen off, or Ive miscalculated postage, I'M the one who has been made to pay the difference plus admin fee. The "please pay" letter from Auspost comes to me, not the buyer. So I dont understand why this seller is saying the buyer will have to pay it?

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thats 100% correct.

[springyzone]

The funny thing is that although they are available even from other aussie sellers for up to a couple of dollars cheaper, I ended up buying from another seller with a very similar price.

reasons? The seller was in Australia, ad was in very reasonable English (although also with a raft of terms and conditions that are worthless), and it included this sentence.

"The bitterness of poor quality remains long after the sweetness of low price is forgotten"

The implication is their item is reasonable quality.

Among some of the terms and conditions that make me shake my head.

-any mistakes in listing eg incorrect quantities are unintentional.

-any delay by aust post or courier is not their responsibility.

I do not know why any professional seller on ebay would add those. Just more annoying rubbish comments, if you ask me.

Why add things that don't hold water with ebay? If a buyer is careful enough to read all the fine print, I am pretty sure they would be capable of finding ebay terms & will work out they certainly could put in an item not as described or item not received claim, no matter what the seller says to the contrary.

[phorum_junkie*]

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@4green2000 wrote:

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@saarzi wrote:

2. Whenever I have posted within Australia and a stamp has fallen off, or Ive miscalculated postage, I'M the one who has been made to pay the difference plus admin fee. The "please pay" letter from Auspost comes to me, not the buyer. So I dont understand why this seller is saying the buyer will have to pay it?

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thats 100% correct.

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It is only correct if the seller has their return address on the envelope, mo return address buyer gets the bill but as I said can refuse to accept it.