....but it could be worth checking your invoices. It was only because Clarry put in a post somewhere that he prints off his invoices, that I decided to check and make sure mine only included FVF’s. I was having trouble making things balance, until I discovered that a sale on the 16th of the month had been included in the previous months invoice. My billing cycle is 16th through to 15th. Confirmed via my chat with eBay.
Excerpts from the chat :
eB “The period covered for every invoice would be the 16th of the previous month until the 15th of the current month”
Me “Okay. So can you please explain why for my January account 16.1.14 to 15.2.14 a sale that was made on the 16.2.14 was included in the January amount to be paid” (I meant Jan/Feb account)
eB “Yes, your February 2014 invoice contained fees charged on dates within the assigned period. Which is 16 January 2014 - 15 February 2014.”
Me “The account should have been $15.11 less, for the item sold on the 16th February has been included on the February invoice – otherwise the amount I paid does not add up.
eB “According to the invoice, the item was sold on 15 February, which fell under the February invoice”
Me “According to the information on my sold listings, and in my account activity area the date sold is the 16th February”
eB “I see, yes, in some areas it shows 16 February but in the invoice, it does show 15 February.”
Me “Ok, but someone has altered that sale date so the fee could be included in February instead of March as it should have done.”
eB “There may be some time differences involved, but I'll clarify this with our Technical team.”
Me “The time difference shouldn't be a problem - the sale time was 17.05.34 - which is 7.05 PM. Hardly a time when someone could say the sale happened the day before.” (Note that I do not know 0.00 hours times – should have said 5.05PM)
From my accounts summary page (which I am assuming is also my detailed invoice page)
SERGIO SILL Absolutely gorgeous Shino glazed large bowl, signed to base
Final price: AU $152.62 (Auction) | 271397088743 | 16-Feb-14 17:05:34 AEDST | e fee | AU $15.11 |
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From my sold listings
Apparently I am not allowed to use the title of my listing here - something about invalid HTML (271397088743) | AU $152.62 + AU $11.90 postage | 16/02/14 |
So, as said, this could be a one off. Anyone else noticed this happening? And okay it is only $15.00 odd in FVF's, but why should I be paying it a month earlier than I would normally have to.
