if you don't have it already set up, here's the link
https://pages.ebay.com.au/help/account/change-preferences.html#chooseCommunication PreferencesShow All
Choose how and when you want to receive notifications from eBay about your buying and selling activities. This is also the place to select your member-to-member communication preference, and choose which newsletters and promotions you want to receive.
Delivery OptionsMore Help for Delivery Options
Show Notification Delivery Format
Choose how you want notification delivered to you.