Very low selling limits

[harakiri100]

Hello.

I've been selling on ebay occasionally for many years (I am mostly a buyer). I have 100% positive feedback, my seller status is "above average". 

Recently I tried to sell my old computer parts and suddenly I noticed I have a limit of 3 items and £200 pounds of value perth month. As far as I remember the value limit used to be at least £1000 and hunders of items allowed per month. 

Also, I moved to Australia last year (has sold a few items since with no problems) so I trade in Australian Dollars, and yet ebay is still showing me limits in British pounds, which is odd. 

A selling limit of £200 is very low, given my long history and positive track record. If this limit is a penalty of some sort I have no idea what the penalty could even be for. 

Any ideas for how to resolve this? 

Thanks 

[padi*0409]

eBay sees you as a "new seller" because you've only had a few sales in the last year. Once you build up a proven track record your limits will be raised.

https://www.ebay.com.au/help/selling/listings/selling-limits?id=4107

[twyngwyn]

go to HELP at top of page....I see that you are in 

Australia....but ebay thinks you're in England...you need to sort this out....good luck!

[harakiri100]

Thanks. 

Do you know how many items/value one must first sell? An average PC gamer will be selling components only once in a few years, I can sell my motherboard/CPU first  for $AU200-300, but that's it. If after this single sale the limits are not raised then I can't sell my GPU. 

Is it a recent policy? I remember selling graphics cards in 2018 and I wasn't anywhere near the limit, although I don't remember what the limit was exactly, but it was high enough that I never had to think about it. 

[harakiri100]

After I moved I updated my contact details, Australian address, Australian payment methods, but it made no difference.

When I go to settings pages, seller dashboard, seller acount, everything is listed in Australian Dollars, but selling limits are still listed in British Pounds.

When I click on Payments, I get this message.

"Your payment information is not available on international eBay sites. To view and update this information, please go to Payments on the GB site."

I have recently linked my ebay account to my Australian bank account, which will be used for payouts, and it's now being verified.

What else do I need to do? 

Thanks

[sandypebbles]

It still shows you are registered in the UK at the side of your page

harakiri100 (187)

Feedback rating: 187

Positive Feedback: 100%

Member since 15-Aug-08 in United Kingdom

Have you contacted eBay and asked they update this for you ?
I don't think that part is something you can change yourself if you originally opened your account in another country 

[padi*0409]

---

@harakiri100 wrote:

Is it a recent policy? I remember selling graphics cards in 2018 and I wasn't anywhere near the limit, although I don't remember what the limit was exactly, but it was high enough that I never had to think about it. 

---

Selling limits for new sellers have always been there, but eBay's a bit stricter on it now until you get proven selling record up. I'm not sure on the dollar limits/numbers of successful sales, but you can request a higher limit.

https://www.ebay.com.au/help/selling/listings/selling-limits?id=4107

They might be able to help you with the UK/Australia problem there as well, but ask to speak to a supervisor as soon as you're able to.

[*sons_and_daughters*]

Try creating a new account. That would give you an Australian account. You just need a different email address. Not sure if that would work. You'll still have things like funds holds and whatnot, but it might at least get you in the right currency.

I would definitely get onto ebay and see if they can give you a limit increase first. 

[damoddamo]

I had exactly the same issue, countries, etc.

I phoned support, and they said it’s impossible to move countries - I would have to create a new account in Australia.

On a callback, they immediately offered to raise the seller limit to £330, and after waiting for a supervisor, they accepted my request to increase it £600 within 24h.

[kh-jean]

Hi everyone,



Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.



Thank you for understanding.