Wake up eBay you are driving business away!!

[pickupandsave]

I thought I would take this opportunity to express why I believe eBay sales are poor for sellers

1) The constant scaremongering that any other payment method than their own (PayPal) is unsafe.

      Seriously? eBay management  what retail experience do you have! I can't blame you for wanting to increase your profits but
      at the expense of  diminishing buyers confidence makes no sense, unless you want buyers to take their business elsewhere.

2)  eBay's senseless no hyperlinks policy.

      One would think that providing such links to product manuals and specifications would be benefical to buyers -- providing
      them with the information to make a informed purchase. But no, eBay is so paranoid of losing sales they don't even bother to
      verify the difference between a link that is just providing information and one that sends you to a external online store.

      The reality -- there is really nothing eBay can do if sellers are determined to do business outside of eBay. Sellers can simply
      provide their own website details with their deliveries.

3)  eBay lack of customer service

      One cannot express how rude eBay is towards sellers. Treating them like children. Hello -- sellers pay eBay not the other way
      around. Why ban bidders when a breached item can be simply ended by eBay?  Many sellers have left for this reason alone!  

      As for not providing negative feedback for buyers - it makes no sense as some deserve such feedback especially if they
      refuse to pay for a item or rort the system. Feedback is supposed to provide a safer environment (according to eBay); How can
      this seriously be the case if buyer feedback is biased? 

I love to hear other peoples thoughts on this topic

[amber-eyed-girl]

http://pages.ebay.com.au/help/policies/listing-links.html

if you look at what is allowed r.e. links, tech specs and any other product information to aid a sale is allowed:

"In general, when listing items on eBay, you can include links that are solely intended to provide additional details about the items. That means links should only be used when that information can't be included in the listing itself. This can include links to additional images, technical specifications, manufacturer warranties and other information that can help buyers make an informed purchasing decision. Other links that point to a third-party website, such as image hosting sites and auction template sites, are also allowed."

(your point 2)

hope that helps 🙂

[*crikey*mate*]

hello 🙂

1) What scaremongering to use paypal?

     What method/s of payment would you prefer?

     Could you please clarify the rest of your post a bit for me please? I'm not sure what point you're making.

     eBay offer 3 safe methods of payment, is there some kind of block or inhibitor to offer one of the other two?

3) Customer service

I've never heard of eBay banning a member for not paying for one item, did this happen to someone you know?

Plus, eBay have no legal right to cancel or end an item that is subject to a contract between a buyer and a seller. The law will not let them do this. The transaction is actually a legal contract which can only be finalized by both parties fulfilling their responsibilities (performance of the contract), by mutual agreement for cancellation between the buyer and seller, arbitration (Unpaid Item Dispute process for example) or By a court.

eBay cannot just end a contract to which they are not a party,

If a buyer doesn't pay for sufficient items to be banned from eBay completely, I would think that online shopping is probably not the best place for a serial non payer to be as every time they don't pay for an item, they are actually breaching the LAW (as well as eBay policy and in conflict with the User Agreement (a member's contract with eBay)

If it is an individual seller blockiong a buyer, or a series of buyers blocking buyers with more than one unpaid item strike - that is nothing to do with eBay - that is a sellers choice to choose who he will and won't trade with. Just like a buyer can choose who they want to trade with.