eBay

jane-de-cluttering · ‎21-06-2019

I think I have successfully created a billboard & logo for my new Store. But I was trying to adjust my Listing Frame so as the logo would appear there too – but to no avail.

I’ve ticked all the boxes [Store header -> Store logo -> no message -> Apply] on the Listing Frame page. The header comes up but not the logo. Which looks silly.

Or is it something which takes a while to appear? Also the tab to PREVIEW YOUR LISTING FRAME does not show anything useful.

Appreciate your ideas on this annoying technical issue. jane

kopenhagen5 · ‎21-06-2019

Is the logo static ? eBay doesn't support active content any longer.

You need to create the description in a HTML converter if you haven't.

Then you enter the HTML code into the description and revert back to standard.

go_39414 · ‎21-06-2019

Yep logo is static. Just the same as my profile pic here.

kopenhagen5 · ‎21-06-2019

Put all your description details into this from a word document - https://wordtohtml.net/

Then copy all the HTML details and paste it into the listing after selecting the HTML tab at the top of description.

Select the standard tab and it should appear as you want.

jane-de-cluttering · ‎23-06-2019

thanks Kopenhagen but I haven't done this because Nortons got really excited about it not having a security certificate. After the third time it asked: are you sure, my courage failed me!

purplemon18 · ‎23-06-2019

This one seems to work ok, and their webmaster hasn't let their security certificate expire:

https://wordhtml.com/

Although bear in mind that this will allow you to put the logo into your description box of a listing, not into the listing frame. I have never managed to get my logo into the listing frame and gave up.

I suspect this feature is no longer supported and there are 2 reasons I think this. The first is I can't find many examples of sellers who have their logo in the listing frame (and they probably put it there when it was still supported). The second is that the big companies, such as Myer or Big W or Bing Lee don't use the listing frame at all and basically do what Kopes describes.

Big W is a fairly good example:

https://www.ebay.com.au/itm/PlayStation-4-500GB-Slim-Console-Glacier-White/123804616010?epid=1400330...

Here is an example of a seller who went a step further and made their own shortcuts to replace the listing frame:

https://www.ebay.com.au/itm/RetroPie-32GB-16GB-Raspberry-Pi-3-Model-B-Wireless-RetroPi-Game-Console-...