What size in pixels does eBay expect us use when we enter our photos on the eBay site?

[antoinettah6920]

I am at my wits end trying to get eBay to accept my photos, no matter how I change the size it still come up with "oops, it looks like you missed something. Please fix the problem" .  eBay, if you can tell me exactly what the problem is I will try again to fix it. So what have I missed? I having been trying for the past two day to understand why, up till three day ago I was able to get all my photos accepted. Now I can't get one on the selling site. Can anyone help me with this problem please, I have even downloaded  a resizer from the net, I have also had a friend who is a PC tec (I have a Mac) who can't understand why my photos are not being accepted by eBay.

I am so frustrated with not being able to ring eBay and find out why, does anyone have a number for eBay? Does anyone actually work at eBay.? or do they only have computer tec changing thing to suit themselves. I have only been on eBay for a couple of months, and already thay have taken off the notice You item has been sold, also there is nothing from Paypal saying if you have been paid. So I am running around the eBay site trying to find if the buyer has paid, all this only add to my frustion at not being able to finish what I started.

[curraone]

I'm sorry you're having trouble but it just might be the Friday glitch - a lot of maintenance is done by ebay on fridays and some things don't work as well.

the correct size is:  Photos that are at least 500pixels on the longest side � we recommend 1600pixels. 

[peridot55555]

I would have put about 37 to 40% of the pic U attached - on my pc that pic is 1944 x 2590, which is way too big.

I have found that 700 on the shortest side works well for me.

[egglesdtp]

You being on a Mac is irrelevant. A photo is a photo (JPG) no matter what the source. I'm just wondering if your photos are in fact too large? (if the attachment is an example of typical size). I usually make mine 1500 pixels on the longest side. File size of my photos can vary from 100kb to 800kb depending on how much colour is in the photo. With yours at over 1200kb, this suggests to me your photos may be too big. Is there a way on a Mac to determine pixel dimensions of a photo?

Then again, it may just be a Friday glitch as someone has already suggested.

[egglesdtp]

I think your photos are too big. I just downloaded your photo, and the dimensions are 1944 x 2592 pixels. By cropping it, I got it to 1482 x 2127 - still too big (file size is 410kb). I then resized the image to make the longest side 1500 pixels, and this bought the file size down to 236kb.

[egglesdtp]

Discovered I can only add one attachment per post, so here is the resized image. Have you changed the settings on your camera if your previous photos were accepted?

[mbselections00]

At least you got a relatively polite message from them, I got :-

View all listings that's missing photos or include photos violating our policies !

Well, since none are missing photos, they must all be violating policies and they were all items I re-listed, so no new photos.

So looks like I have some adjusting to do also 😞

[cmcoins2000]

Hi, was a bit confused by this myself.

Have no idea of the 'pixel' bit but my photos were said to be too small.

Notice the attachment you gave as being 1231kbs.

I now adjust mine to around 100 to 110kbs & they seem to be fine by the 'powers that be'.

[egglesdtp]

Helen

I f you are on a PC, go to Windows Explorer, and have a look at the following screenshots. (Note I am on Windows XP so yours may look a little different, but the concept is similar).

[egglesdtp]

Here's the rest...