08-06-2016 12:55 PM - edited 08-06-2016 12:57 PM
I used to be able to download the SMPro monthly reports. Now I can't seem to find them.
Have they moved?
When I go to my seller dashboard under "Sales Reports" it tell me I'm not subscribed?
on 08-06-2016 03:36 PM
on 08-06-2016 06:36 PM
Mine are still there - under Subscriptions
on 08-06-2016 07:34 PM
on 08-06-2016 07:47 PM
I've just discovered that in Ebay's convoluted world, nothing is ever, ever, ever straightforward.
Tried going to Sales Reports subscriptions it keep telling me to sign up for $6.99 per month even though I have SMPro.
After 30 minutes of more searching I finally found the answer.
I used to click on the "Sales Reports" link in the Seller Dashboard.
Now, I have to look at my SMPro Summary and click on "Reporting".
This then takes me to a screen where I can choose the month and download.
So:
"Sales Reports" in Seller Dashboard - not working
"Reporting" in SMPro - working
So dumb.