Where are the SMPro reports?

I used to be able to download the SMPro monthly reports. Now I can't seem to find them.

Have they moved?

When I go to my seller dashboard under "Sales Reports" it tell me I'm not subscribed?

Message 1 of 5
Latest reply
4 REPLIES 4

Where are the SMPro reports?

Check your subscriptions as you may need to resubscribe - I'm pretty sure I've had to in the past.
Message 2 of 5
Latest reply

Where are the SMPro reports?

Mine are still there - under Subscriptions

Message 3 of 5
Latest reply

Where are the SMPro reports?

You need to resubscribe every now and then - from time to time you may get a reminder but not always ( i did actually get a reminder to my email bout two weeks ago that i needed to resubscribe or my token would expire)
Message 4 of 5
Latest reply

Where are the SMPro reports?

I've just discovered that in Ebay's convoluted world, nothing is ever, ever, ever straightforward.

Tried going to Sales Reports subscriptions it keep telling me to sign up for $6.99 per month even though I have SMPro.

After 30 minutes of more searching I finally found the answer.

 

I used to click on the "Sales Reports" link in the Seller Dashboard.

Now, I have to look at my SMPro Summary and click on "Reporting".

This then takes me to a screen where I can choose the month and download.

 

So:

"Sales Reports" in Seller Dashboard - not working

"Reporting" in SMPro - working

 

So dumb.

 

Message 5 of 5
Latest reply